whenever we ring apple in the uk or ireland we always talk to the service center in ireland. if the mbp isnt under warranty and its sa software issue you will be paying and hourly service charge (techie's wages) if its hardware you would pay the service charge and parts (extortionate.) if it is under warranty it will be free 
get it sorted m8 playing with it yourself might damage it :S
K
get it sorted m8 playing with it yourself might damage it :S
K