No data connection. Help!

Discussion in 'iPhone' started by IlliniDude, Jun 25, 2010.

  1. IlliniDude macrumors regular

    Joined:
    Nov 8, 2007
    #1
    Just picked up my new i4. It's gorgeous and solid. Calls work, I have 5 bars, and the 3G icon showing. But I have no data connection. No email, no app store, no nothing. Is there a step I'm missing?
     
  2. Carlos E macrumors 6502

    Carlos E

    Joined:
    Jun 30, 2007
    Location:
    NYC
    #2
    Have you tried resetting the network settings? On the iPhone go to Settings/General/Reset/Reset Network Settings


    Did you activate using the SIM that shipped with the phone or are you using a cut down SIM from another phone?
     
  3. Walter Bell macrumors regular

    Joined:
    Mar 25, 2010
    #3
    Is your MMS button missing from the SMS app also?

    Was your last phone jailbroken? If so here is how to fix it:

    Restore your phone completely in iTunes. After the software is reinstalled, you will have two options:

    Restore as a brand new device
    Or
    Restore from last back up

    Select the first option, as a new device. You wil lose text messages and what not, but it fixes everybing.
     
  4. IlliniDude thread starter macrumors regular

    Joined:
    Nov 8, 2007
    #4
    I think that worked. Thanks! I got my email set up, but still can't get into the app store. I think I might just have a weak signal here at work.
     
  5. Carlos E macrumors 6502

    Carlos E

    Joined:
    Jun 30, 2007
    Location:
    NYC
    #5
    You're doing this over 3G or WiFi?
     
  6. IlliniDude thread starter macrumors regular

    Joined:
    Nov 8, 2007
    #6
    3G. No wifi here. I'm in an office building ijn downtown Chicago. I'm still at 5 bars. 3G seems to be spotty as it switches to Edge from time to time.
     
  7. paulyras macrumors 6502

    Joined:
    Dec 3, 2006
    Location:
    Singapore
    #7
    How are you holding your phone? Fully in hand, or tips of fingers along the top like you're supposed to?

    Sorry I couldn't resist (and I didn't mean to flame- I've got one and suffer myself)...
     
  8. IlliniDude thread starter macrumors regular

    Joined:
    Nov 8, 2007
    #8
    with my feet.

    Like I said, I have 5 bars, it's just the data that's not cooperating. doesn't matter if I hold it or set it on my desk.
     
  9. Carlos E macrumors 6502

    Carlos E

    Joined:
    Jun 30, 2007
    Location:
    NYC
    #9
    Try switching to airplane mode and back so it picks up a new 3G signal. That helps on my 3GS.
     
  10. vashim66 macrumors member

    Joined:
    Oct 25, 2003
    #10
    Does the 3G connection work while on a phone call?

    My phone is behaving like this....
     
  11. IlliniDude thread starter macrumors regular

    Joined:
    Nov 8, 2007
    #11
    Just got back from ATT Store. They swapped the sim card and still no luck. They said to bring it back Tuesday to exchange it.
     

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