No email screen notification

Discussion in 'iOS 7' started by tommy060289, Jan 24, 2014.

  1. tommy060289 macrumors regular

    Joined:
    Jun 20, 2011
    #1
    Hey everyone,

    I’m currently having a problem with my iPhone where it does not display notifications on screen or light up the screen when I receive emails. It still vibrates or beeps to indicate new mail but the screen remains blank and I have to unlock the phone and look at my my mail icon to see if it is a new email (indicated by a red badge with the number of new messages).

    I have checked in the notification centre and everything is set correctly as display notifications, display banner etc but it just does not work and I can not figure out why? The problem started after one of my two email accounts started being problematic and not receiving mail on my iPhone so I deleted the email account from my iPhone settings and re-added it and ever since I have this problem with both email accounts!

    Any ideas?

    Cheers,

    Tom
     
  2. Stuke00 macrumors 68000

    Joined:
    Oct 11, 2011
    Location:
    Collinsville,IL
    #2
    Is it set to show on lock screen?
     
  3. Orlandoech macrumors 68040

    Orlandoech

    Joined:
    Jun 2, 2011
    Location:
    Salt Lake City, UT
    #3
    First, Try;

    Ensure each account has Badges/Banners and Alerts show in notifcation center and/or lock screen.


    Second, try.


    SETTINGS > GENERAL > RESET > RESET ALL SETTINGS

    While this is annoying and doesn't delete data, it works for most things. After, try adjusting notifcation settings.
     
  4. Stuke00 macrumors 68000

    Joined:
    Oct 11, 2011
    Location:
    Collinsville,IL
    #4
    I would at least try a phone reboot before resetting your device.
     
  5. Coupz macrumors regular

    Joined:
    Dec 24, 2013
    #5
    Have you enabled "show in lockscreen" and "show in notification center" for both accounts?
     
  6. tommy060289 thread starter macrumors regular

    Joined:
    Jun 20, 2011
    #6
    Yeah they're all enabled. Tried the reset n will see if it works.
     
  7. jargon51 macrumors 6502

    Joined:
    Jun 28, 2010
    #7
    I am having the exact same problem since I upgraded to 7.1

    Anyone figure this out yet?
     
  8. yanki01 macrumors 68040

    yanki01

    Joined:
    Feb 28, 2009
    Location:
    Texas
    #8
    I had the same issue after installing iOS 7.1. before 7.1 everything worked, I've since did a hard reset to my iPhone (hold home and power button until it shuts off) and it works as it did before.
     

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