no FaceTime icon, upgrade from iPhone 3G to iPhone 4S

Discussion in 'iPhone' started by booyahbooyah, Oct 15, 2011.

  1. booyahbooyah macrumors regular

    Sep 11, 2011
    Hey everybody,

    So, I had an iPhone 3G with iOS 3, and I bought a new iPhone 4S with iOS 5, and restored it using the backup of my old phone.

    Everything else works fine, but I don't have a FaceTime icon on my new phone. It still has iOS 5 on it, of course, and all my previous apps.

    Apparently this is a known issue -- there are plenty of posts on the interwebs indicating that this also happened last year to some people who bought an iPhone 4 and restored it from a backup an iPhone 3G or 3GS. There are various solutions posted on the net, including resetting all the settings, and I've tried most of the known ones, but it's still not working for me.

    The interesting thing is that, even though I don't have the FaceTime App Icon on any of my iPhone screens, when I go into a Contact's info, I can see a FaceTime button there (next to "Send Message", "Share Contact" & "Add to Favorites").

    This is obviously a bug that needs to be sorted out via a future update. But the fact that this happened last year with the iPhone 4, and is now happening with the 4S is surprising.

    Any thoughts?
  2. nonocei macrumors member

    Oct 3, 2009
    Los Angeles, CA
    I think only the newer generation ipod touch has the facetime icon. The iPhone 4 and 4S have it integrated into the contacts.
  3. phantomsauce macrumors member

    Jun 24, 2011
    No one should have a FaceTime icon on any of there homescreens on an iPhone...only exists on an iPod Touch. You can access the settings for it in the Settings app and initiate a FaceTime chat through your contacts list like you mentioned.
  4. cwazytech macrumors 6502


    Jan 7, 2009
    I upgraded from a 3GS to a 4S, so I'm a first time FaceTime user. I also don't have a FaceTime icon. I think it is because it is integrated into the phone app. When I call my wife's phone, the FaceTime icon appears on the screen. So, while dialing I can choose to request FaceTime with her. You can also got into your settings to make sure FaceTime is on.
  5. Ajones330 macrumors 6502a


    Jul 9, 2008
    SEC Country
    Just seems like its the back up. Do a fresh restore but you will have to make sure your contacts are stored on your computer. Also check in settings and hit phone and make sure facetime is turned on.

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4 October 15, 2011