No FaceTime

[Miwealia]

My sister is traveling overseas and would like to communicate with family. I told her she should use FaceTime, and her response was "face-what?"

Her ipad mini, purchased new this past summer, doesn't have FaceTime!

I did some online research and discovered that since FaceTime comes pre-installed, it isn't available for download on the Apple Store. Is there any way for her to download it other than reset her ipad, since she didn't bring her computer with her?

 

[Bear]

Is FaceTime turned off in Restrictions? (Settings->General->Restrictions) If so, then the FaceTime app doesn't display on the device and all that needs to be done is change the restriction and configure FaceTime.

 

[Gav2k]

FaceTime isn't available in all regions. Id check local restrictions.

 

[The Oak]

FaceTime depends A LOT on the local carrier too. For example, in the US, I am on AT&T's GoPhone which does NOT allow FaceTime over cellular. If I pay $40 more per month (gasp), I could move to "real" AT&T which allows FaceTime over cellular.

WiFi however, I can FaceTime.

I was on T-Mobile for the same price as GoPhone ... and T-Mobile allowed FaceTime over cellular, so I was surprised I could not do it when I moved to GoPhone. The only reason why I switched is with T-Mobile I could not get the coverage I needed.