No four finger swipe ?

Discussion in 'MacBook Air' started by bigrasmusdk, Nov 11, 2008.

  1. bigrasmusdk macrumors member

    Joined:
    Nov 11, 2008
    #1
    Hey

    I just received my brand new MBA 2.0 from Apple Store, but there were NO FOUR FINGER SWIPE on it ? The 3 tech support guys I went through, were all clueless to what was wrong, they checked firmware, software etc... nothing wrong but the four finger swipe was not on my MBA 2.0

    So I am getting a replacement, unfortunately now I have to wait again... Anyone else with this problem ?
     
  2. Luvion macrumors newbie

    Joined:
    Aug 14, 2006
    Location:
    NL
    #2
    I received mine today. Just checked, no four finger swipe here either.
     
  3. bigrasmusdk thread starter macrumors member

    Joined:
    Nov 11, 2008
    #3
    FOR ME it does seem to be a hardware issue, and not a software issue. Since we have the same build number as US customers with working 4 finger swipe
     
  4. Luvion macrumors newbie

    Joined:
    Aug 14, 2006
    Location:
    NL
    #4
    A software issue is indeed likely. But is returning it going to help? The next one might have the same issue.
     
  5. bigrasmusdk thread starter macrumors member

    Joined:
    Nov 11, 2008
    #5
    This problem seems to only affect customers in Europe or Asia, and NOT US/Canadian customers...
     
  6. deriko100 macrumors 6502

    Joined:
    Jul 29, 2008
    Location:
    New York
    #6
    The macbook air has a 4 finger swipe? Never knew, anyways good luck on getting a replacement, also I was in between getting a air and a macbook pro classic or 2.0 macbook air, could you provide me with any geekbench tests or anything?
     
  7. bigrasmusdk thread starter macrumors member

    Joined:
    Nov 11, 2008
    #7
    could anyone with working 4 finger swipe please upload their TrackPad.prefPane files and .kext files
     
  8. jbredcar macrumors newbie

    Joined:
    Jun 10, 2008
    #8
    I just bought my new MacBook Air from the Apple Store Bluewater and it has no 4-way swipe either!
     
  9. bigrasmusdk thread starter macrumors member

    Joined:
    Nov 11, 2008
    #9
    This seems to be a bigger problem than I thought, I informed the Apple Care about the many incidents but the rather punk-ass supporter said "you want my job ?", And I replied, Listen I'm just trying to help you help me..

    So 3 different MBA 2.0 from 3 different countries, this can't be no coincidence
     
  10. eba macrumors regular

    Joined:
    Mar 14, 2007
  11. .Andy macrumors 68030

    .Andy

    Joined:
    Jul 18, 2004
    Location:
    The Mergui Archipelago
    #11
    Yes it can.
     
  12. bigrasmusdk thread starter macrumors member

    Joined:
    Nov 11, 2008
    #12
    Hey you with the working four finger swipe could you please upload the Trackpad.prefpane and the 2 .kext files AppleUSBTopCase.kext and AppleUSBMultitouch.kext

    OR at least provide us with your version of OS X mine is 10.5.5 (Build 9F2523)
     
  13. Cynicalone macrumors 68040

    Cynicalone

    Joined:
    Jul 9, 2008
    Location:
    Okie land
    #13
    I bought my MBA 2nd Generation a week ago today. I have the four finger gestures. My OS X build is 9F2523.
     
  14. dogg macrumors regular

    dogg

    Joined:
    Jul 9, 2008
    Location:
    Scotland
    #14
    Received my MBA 2.0 today. No 4 finger swipe, and i have the horizontal line issue.

    Not happy!!!
     
  15. Cynicalone macrumors 68040

    Cynicalone

    Joined:
    Jul 9, 2008
    Location:
    Okie land
    #15
    How do I do this?
     
  16. tigres macrumors 68040

    tigres

    Joined:
    Aug 31, 2007
    Location:
    Land of the Free-Waiting for Term Limits
    #16
    Is your machine A/O.K.? I.E. no lines etc?
     
  17. r6girl Administrator/Editor

    r6girl

    Staff Member

    Joined:
    Sep 6, 2003
    Location:
    Massachusetts
    #17
    I bought my Rev. B Air on Friday and 4-finger swipe works for me. I did do a clean install of OS X immediately (following the directions in the sticky posted in this forum) and applied all software updates that appeared afterward...
     
  18. hayduke macrumors 65816

    hayduke

    Joined:
    Mar 8, 2005
    Location:
    is a state of mind.
    #18
    FYI,

    The brilliance of Multi-Touch.

    MacBook Air includes a spacious trackpad with Multi-Touch technology. You can pinch, swipe, or rotate to zoom in on text, advance through a photo album, or adjust an image. Or try out the new four-finger swipe. With this gesture, you can navigate up and down to use Expose modes or left and right to switch between applications.​

    From: http://www.apple.com/macbookair/features.html
     
  19. camarobh macrumors 6502

    Joined:
    Jul 17, 2007
    Location:
    San Diego, CA
  20. jbredcar macrumors newbie

    Joined:
    Jun 10, 2008
    #20
    Looks like the US models are fine, but UK and Japanese have issues as far as I can tell (UK for definite as I have one).

    I did a fresh install from the DVD and the problem remains.
     
  21. HLdan macrumors 603

    HLdan

    Joined:
    Aug 22, 2007
    #21
    I just received my 1.86Ghz/SSD Air yesterday and the 4 finger swipe works well. I reformatted the SSD with the included OS X restore disc and the 4 finger swipe works well. No issues here, although I am in the U.S. I don't believe that we are the only ones getting the correct software.
     
  22. Cynicalone macrumors 68040

    Cynicalone

    Joined:
    Jul 9, 2008
    Location:
    Okie land
    #22
    No problems at all. I have been stress testing it for a week now. Streaming HD video on my home network. Watching video online, watched the entire Sunday Night Football game no problems. I want to make sure it's worth the money since I'm upgrading from a 1st Generation Air. They seem to have fixed the heat issues as far as I can tell.
     
  23. kurasu macrumors newbie

    Joined:
    Nov 11, 2008
    Location:
    berlin
    #23
    No four-finger sweep for me either, mine was delivered yesterday from the german apple store. (1.86/SSD)
     
  24. bigrasmusdk thread starter macrumors member

    Joined:
    Nov 11, 2008
    #24
    .prefPane are located in: /System/Library/PreferencePanes/Trackpad.prefPane

    and .kext are located in: /System/Library/Extensions/AppleUSBTopCase.kext and AppleUSBMultiTouch.kext
     
  25. AndyGarton macrumors member

    Joined:
    Sep 15, 2007
    #25
    No four finger swipe on my UK machine either, even after a clean install from the "Macbook Air" OSX disks. On the bright side, I don't have the screen lines issue.
     

Share This Page