No heart rate in running or walking workout

Discussion in 'Apple Watch' started by drtome, Oct 1, 2017.

  1. drtome macrumors newbie

    Joined:
    Dec 22, 2013
    #1
    Hi,
    Since switching to an iPhone 8 plus with iOS 11.1 beta my AW 2 with os 4.0 does not show the heart rate in the outdoor run or walking workout anymore.
    Other workouts like crosstrainer or indoor cycling show the hr while exercising.
    Any idea how I can solve this?

    [​IMG]
     
  2. Newtons Apple macrumors Core

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #2
    Have you tried unpairing you watch and then repairing? Also reboot both devices.
     
  3. drtome thread starter macrumors newbie

    Joined:
    Dec 22, 2013
    #3
    I had to pair the aw with the iphone 8 plus although I restored it from a backup (iphone 7).
    I can do it again.
    And yes, I restarted both devices but that had no effect.
     
  4. Julien macrumors G4

    Julien

    Joined:
    Jun 30, 2007
    Location:
    Atlanta
    #4
    Newtons Apple is saying to un-pair and then re-pair it to you iPhone 8. After doing this then check.
     
  5. drtome thread starter macrumors newbie

    Joined:
    Dec 22, 2013
  6. drtome thread starter macrumors newbie

    Joined:
    Dec 22, 2013
    #6
    Unpairing and re-pairing did not help. I did not set-up the aw as new but used an existing backup.
     
  7. drtome thread starter macrumors newbie

    Joined:
    Dec 22, 2013
    #7
    Problem solved. I did not realize that I activated the energy saving mode for activities. Then the hr is not monitored during walking and running.
    @Newtons Apple and Julien: Thank you for your support.
     

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6 October 1, 2017