No iPhone 3gs "Find My iPhone"

Discussion in 'iPhone Tips, Help and Troubleshooting' started by G5Dual, Aug 22, 2011.

  1. G5Dual macrumors newbie

    Joined:
    Dec 27, 2006
    Location:
    San Francisco
    #1
    Horror story:

    I went with a friend to buy a new iPhone 3gs from the AT$T store. We were told we could activate "Find My iPhone" ourselves, or sign up for $5 extra per month for an equivalent "Mobile Locate App" from AT&T http://mobileprotectionpack.att.com/mobile-locate.html .

    Later, we tried to activate the "Find My iPhone" feature using Apple's instructions, only to read online that it required an iPhone 4, and earlier models were not supported. We everything anyway including even entering in an existing AppleID, but it was rejected every time on the iPhone 3gs.

    In desperation, we went back to AT&T who gladly started to set up her iPhone 3gs for their "Mobile Locate App". That's when both the AT&T rep and ourselves were shocked to learn that AT&T does NOT support the iPhone....any iPhone. They support five other phones running android, symbian, etc. but no iOS!!!

    Can you believe that? Both Apple and AT&T are selling the 3gs with no way to find, track, or wipe a stolen phone. Why is this not advertised?

    Jay
     
  2. Kyotoma macrumors 68000

    Kyotoma

    Joined:
    Nov 11, 2010
    Location:
    Carnegie and Ontario
    #2
    My 3GS ran Find My iPhone. I had a paid MobileMe account, but you can set up an @me.com address at me.com to use just Find My iPhone for free. Try that
     
  3. G5Dual thread starter macrumors newbie

    Joined:
    Dec 27, 2006
    Location:
    San Francisco
    #3
    Thanks Kyotoma. Trouble is, me.com no longer accepts new accounts. If you go to their help page, they tell you the only way you can sign up now is with an iPhone 4. Cannot do that with iPhone 3GS.

    Final solution: I used one of my own "family and friends" accounts left over on my existing old me.com account. THEN, the iPhone 3GS accepted it and I could activate Find My iPhone. But without an OLD me.com account already being setup months ago, you are out of luck. Essentially, it's a "can't get there from here" conundrum.

    :(
     

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