My experience with a MacBook Pro 13" (2020 Four Thunderbolt 3 ports) - i7 2.3 GHz, 16GB RAM, 1TB
I am on 10.15.5. The device came with 10.15.4, which I upgraded immediately after setting up the device. I also synced my iCloud during the setup process.
Arrived 2 days ago, at the time of writing it's literally 50h in my hands, has crashed 11 times, of which 10 have given me a kernel panic related error, and one just restarted unexpectedly without giving me the error notice after booting and without using the fans at full speed to cool down as all other times.
Called yesterday Apple support, they walked me through the
SMC followed by the
NVRAM resets.
The next steps they suggested if this kept happening is to do boot in recovery mode and even try with a new user on the system. They did leave open the room for repair or replacement.
I personally suspect something going on with Adobe CC or a version of Paragon NTFS for Mac handed out to Seagate HDD customers, provided of course a third-party software is responsible for this and not a completely faulty laptop device.
Hope my detailed account helps others. I'm personally thinking of returning the device within the 14 days. I can't afford to live with a faulty device.