No ML upgrade for new macs not purchased through Apple

[uktivo]

I suppose I saw it coming but still a little annoyed. I purchased a brand new mac book pro from Ebay on the 18th June, the sent proof of purchase . I've registered for the free upgrade to ML and have been told I don't qualify as it wasn't purchased via approved apple route. Very annoyed at apple. Anyone know if this is correct?

Thanks.

 

[dukebound85]

i could see why as the seller could claim it as well

 

[uktivo]

The computer was a replacement under the apple support warranty. The seller didn't want it, and so sold it. It seems a shame I'm penalised for this. Oh well. The 14 pounds isn't going to break me. Just wanted to let others know about it.

 

[FrancoisC]

Did you save a little bit by buying on ebay? If so I'm sure you saved at least the 19,99$ that ML cost.

Otherwise, not much you can do I think...

 

[uktivo]

Aye I did save. Actually enough to add 16gb ram and a 512 Samsung ssd and still come out a winner.

So I'm not too upset. I as I said. Just want to warn others if they too want to go this route.

 

[TonyK]

My view is this is not an Apple problem. The seller needs to claim the upgrade for you and then forward it on. They, not you, are the ones who had a claim (hate to use the word entitled here) for the upgrade.

Have you tried contacting the seller? Did the auction indicate that ML could be received?

 

[Mal]

If you buy through an Authorized Reseller, you do get the upgrade. The problem is that a random eBay seller isn't authorized, so Apple doesn't have any real way of verifying the purchase. I agree that the seller should have taken care of that and given you the code, but it's not Apple's fault.

jW