No more Genius Bar appointments in Apple Store app?

Discussion in 'Apple Music, Apple Pay, iCloud, Apple Services' started by VSG, Nov 20, 2016.

  1. VSG macrumors regular

    Joined:
    Aug 9, 2014
    #1
    Hi, everyone!

    I'm at a loss here, I wanted to make an appointment with a Genius to check whether my iPhone 6s is affected by the shutdown-problems, but it seems I'm unable to make an appointment using the Apple Store app.

    That used to be fairly easy, but the only way to go seems to be to show details for the preferred store, then click help and be redirected to the Apple support website. Which is a pain in the ... on a mobile device.

    Am I missing something?
    Best regards,
    VSG
     
  2. Brookzy macrumors 601

    Brookzy

    Joined:
    May 30, 2010
    Location:
    UK
    #2
    Yep this was removed at the start of the year. Have to book via the support site now.
     
  3. VSG thread starter macrumors regular

    Joined:
    Aug 9, 2014
    #3
    Thanks!

    So much for "unparalleled customer service". :(
     

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