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No more Pre-Orders

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appygirl82

appygirl82

macrumors 6502a
Original poster
Oct 4, 2012
696
302
Oregon
Apple.com is no longer taking Pre-Orders for the 6s and plus.

Pre-Orders will start again on the 26th and those that pre order then will get the phones in about 2 weeks from that date.

This all was told to me by an Apple rep via chat just now.....

The rep also told me that if I purchase online, I cannot return the phone in store?? WTF?

I want to get on the AUP but she is telling me I'd have to cancel my order and pre-order on the 26th. I know the AUP is an in-store thing but she is really confusing me now saying my pre-order I already did has to be returned back to them and not in store and also that it's using my upgrade for my line? How is it using an upgrade if I'm paying full price?
 
I believe you can return in-store, however they just FEDEX the phone for you. You won't get a refund until the on-line store receives the phone back...
 
So should I just cancel my pre-order and try to do this pre-order online starting the 26th?

This just got really complicated!!
 
I have no idea....I chat with an Apple rep online and this is the info I received.


The pre-orders open again for the 6s for apparently the next "batch" of phones arriving. I have no clue why another pre-order after they are released?!!

EDIT: Yes, you are right. The link she sent me was apparently for the pre-orders for the 25th so it made it look like they were over. Once I went to main page I saw pre-orders still avail.
 
Last edited:
1. Why would you cancel the pre-order you have already? When does it arrive? Or are you going into store with a reservation to pick up?

2. The apple rep likely meant the pre-orders for in store pickup using the upgrade plan. That is the only thing that is for the 25th only at this point. I'm guessing come the 26th they will open it back up and release some phones at some point.
 
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I want to do that AUP. Wait times were getting longer and longer as the days went by so I just got in a pre-order for 2 phones. My delivery date is 10/12-10/16.

My hope was to return them in-store and return and buy on UP. I understand there is always the chance that they wouldn't allow this. But I figured worst case, I'll just return them, get money back and wait for one in store so I can do the upgrade program.

So she tells me....

-cannot return in-store (has to be shipped back)
-I used my upgrade by buying outright (bad info)
-pre order on the 26th for next batch and then I can get it in store for the Upgrade plan
 
Why people still listen to online chat reps is beyond me.

You can return online order to the store.
You can NO LONGER do preorders for in store pick up since the 25th is probably booked all over the country and that is the only option.
 
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mattopotamus said:
Why people still listen to online chat reps is beyond me.
Click to expand...
Yea my bad....I'm on my way to Apple Store to clarify!


If they won't let me bring my phones in store to transfer to the UP then I guess I'll know now! I'd rather cancel my pre-order now if that's the case.....and then I'll have to wait who knows how long to snag one :(

My bad for not making up my mind to upgrade sooner and getting in on the pre-order...boo!
 
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Just left Apple Store.

The orders will begin again at 8am each day for in-store purchases starting 9/26.

They told me likely just to wait till the 26th and try to reserve for pickup.

Sounds like my pre-order will do me no good since the phones are attached to AT&T?! By picking up a phone in store they are unlocked.

Well crossing fingers for stock available on the 26th....or at the very least, by October 12th when my pre-order was due to arrive :)
 
appygirl82 said:
Just left Apple Store.

The orders will begin again at 8am each day for in-store purchases starting 9/26.

They told me likely just to wait till the 26th and try to reserve for pickup.

Sounds like my pre-order will do me no good since the phones are attached to AT&T?! By picking up a phone in store they are unlocked.

Well crossing fingers for stock available on the 26th....or at the very least, by October 12th when my pre-order was due to arrive :)
Click to expand...

What model, carrier, size, color combo are you trying to get?
 
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