No music after restoring from iCloud backup

Discussion in 'iPhone Tips, Help and Troubleshooting' started by mason.smith1975, Sep 30, 2015.

  1. mason.smith1975, Sep 30, 2015
    Last edited: Sep 30, 2015

    mason.smith1975 macrumors member

    Joined:
    Jun 2, 2012
    #1
    I recently upgraded to iPhone 6s Plus from iPhone 6 and restored from an iCloud backup. Everything works fine except there's no music restored (I'm using Apple Music). The phone just kept loading Library for days (screenshots below). I signed out and signed in, enabled/disabled/enabled Apple Music in Settings but no luck. Please advice!
    IMG_0010.PNG IMG_0011.PNG
     
  2. tremlock macrumors 6502a

    tremlock

    Joined:
    Jun 16, 2008
    Location:
    The Land of Cleves
    #2
    Same exact thing happened to me. I have iTunes Match as well as Apple Music. Nothing would show up. I wound up doing a restore and set up as new and all my music came back.
     
  3. mason.smith1975 thread starter macrumors member

    Joined:
    Jun 2, 2012
    #3
    Thanks for responding. But I want to keep my messages and all of the apps' data so I can't set up as new.
     

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