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No office apps will open after 10.10.4

amseven

macrumors newbie
Original poster
Oct 10, 2013
14
0
Hi, Im hoping someone can help. I cannot get any of my office apps to open after updating to 10.10.4. Word, Excel, nothing. When I try to open a app I get this error:

Process: Microsoft Word [1263]
Path: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
Identifier: com.microsoft.Word
Version: ???
Build Info: Unknown-141117~0
Code Type: X86 (Native)
Parent Process: ??? [1]
Responsible: Microsoft Word [1263]
User ID: 501

Date/Time: 2015-07-01 02:20:15.014 -0400
OS Version: Mac OS X 10.10.4 (14E46)
Report Version: 11
Anonymous UUID: (I HID THIS FOR THE FORUM POST)


Time Awake Since Boot: 1500 seconds

Crashed Thread: 0

Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000

Application Specific Information:
dyld: launch, loading dependent libraries

Dyld Error Message:
Library not loaded: /System/Library/PrivateFrameworks/CoreDaemon.framework/Versions/B/CoreDaemon
Referenced from: /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePushService
Reason: no suitable image found. Did find:
/System/Library/PrivateFrameworks/CoreDaemon.framework/Versions/B/CoreDaemon: unknown file type, first eight bytes: 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00

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0x9c0b5000 - 0x9c0effff com.apple.AirPlaySupport (2.0 - 215.18) <80A5662C-D50C-3FCF-8636-AA60725B516C> /System/Library/PrivateFrameworks/AirPlaySupport.framework/Versions/A/AirPlaySupport
0x9c0f0000 - 0x9c0f7ff3 libunwind.dylib (35.3) <29D9343F-9A0A-3535-B0AE-E7CC761D95EE> /usr/lib/system/libunwind.dylib
0x9c0f8000 - 0x9c124fff com.apple.ChunkingLibrary (2.1 - 163.6) <D5446A27-C51B-36D7-A4A1-3222A87F6F48> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/ChunkingLibrary
0x9c125000 - 0x9c158fe3 libsystem_m.dylib (3086.1) <951F633F-57B7-398B-912F-F6ED4DB1C597> /usr/lib/system/libsystem_m.dylib
0x9c159000 - 0x9c1b2ff3 libAVFAudio.dylib (118.6) <D91F498D-AF1E-368B-9DCB-CDA3AAA0E6CD> /System/Library/Frameworks/AVFoundation.framework/Versions/A/Resources/libAVFAudio.dylib

Model: iMac12,1, BootROM IM121.0047.B21, 4 processors, Intel Core i5, 2.5 GHz, 16 GB, SMC 1.71f22
Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1333 MHz, 0x802C, -
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1333 MHz, 0x802C, -
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.74.0-P2P
Bluetooth: Version 4.3.5f8 15969, 3 services, 27 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: ST3500418AS, 500.11 GB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: USB Optical Mouse
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Hub
USB Device: IR Receiver
USB Device: Internal Memory Card Reader
Thunderbolt Bus: iMac, Apple Inc., 25.1

Ive deleted office, reinstalled, tried the 2016 preview, all do the same exact thing.
 

Queen6

macrumors G3
Looks to be specific to your install; I would remove MS Office and reinstall as this is likely your fastest recourse to get uo and running. You could try booting to recovery and repairing Permissions first.

FWIW I am on my 4th Mac moving to 10.10.4 from 10.10.3 no issues so far

Office 14.5.2

Q-6
 
Last edited:
Comment

dianeoforegon

macrumors 6502a
Apr 26, 2011
907
137
Oregon
Version: ???
Build Info: Unknown-141117~0

Make sure you are updated to Office 2011 14.5.2. You might need to reinstall Office to fix the issue.
 
Comment

SRLMJ23

macrumors 68020
Jul 11, 2008
2,161
1,107
Central New York
Use Spotlight to open the Microsoft Update tool and update to the latest Office version as recommended above. If you can get the MS Update tool open you may not have to uninstall Office, just a thought to avoid all that fuss.

I upgraded to 10.10.4 and am running the MS Office beta and no problems here. Check back and let us know how things go!


:apple:
 
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