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boston44

macrumors 6502
Original poster
May 8, 2009
362
0
So I bought the MBP 13 inch and just today was looking at my warranty. I do have a one year limited warranty, however NO 90 day phone support. It says my product is not eligible.. it hasn't been 3 weeks.. I talked to an apple guy who sent me to My Apple, and of course this is not toll free. But the best part? They closed 3 minutes ago so now I wake up again tomorrow trying to get phone support. I use it more then the actual warranty, and want it until I buy Apple Care later in the year. Anything for me to do/anyone have this problem as well? Thanks.
 
http://www.apple.com/macbookpro/specs-13inch.html

Your MacBook Pro comes with 90 days of free telephone support and a one-year limited warranty. Purchase the AppleCare Protection Plan to extend your service and support to three years from your computer’s purchase date. Only the AppleCare Protection Plan provides you with direct telephone support from Apple technical experts and the assurance that repairs will be handled by Apple-authorized technicians using genuine Apple parts. For more information, visit Apple support or call 800-823-2775.
 
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