No Phone Support for 13" MBP!

Discussion in 'MacBook Pro' started by boston44, Jul 19, 2009.

  1. boston44 macrumors 6502

    Joined:
    May 8, 2009
    #1
    So I bought the MBP 13 inch and just today was looking at my warranty. I do have a one year limited warranty, however NO 90 day phone support. It says my product is not eligible.. it hasn't been 3 weeks.. I talked to an apple guy who sent me to My Apple, and of course this is not toll free. But the best part? They closed 3 minutes ago so now I wake up again tomorrow trying to get phone support. I use it more then the actual warranty, and want it until I buy Apple Care later in the year. Anything for me to do/anyone have this problem as well? Thanks.
     
  2. pnyc macrumors 6502

    Joined:
    May 12, 2007
    Location:
    Brooklyn, NY
    #2
    Hmmm. I think you do have phone support for the first 90 days.

    "Every Mac comes with complimentary telephone technical support within 90 days of your Mac purchase. In addition, a limited hardware warranty covers your Mac and all included accessories against defects for one year from the original purchase date."

    http://store.apple.com/us/browse/home/shop_mac/family/macbook_pro
     
  3. Lanbrown macrumors 6502a

    Joined:
    Mar 20, 2003
    #3
    http://www.apple.com/macbookpro/specs-13inch.html

     

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