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No price protection;
- Thread starter sille
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Call them and talk nicely.
They replaced my Macbook exactly a month from my date of purchase so I could get the SR one. I did pay the restocking fee but it was well worth it.
Just be nice.
I bought mine on March 3, should I get a refund or "coupon" too? Give it a rest dude. You ordered a month ago. Just enjoy what you have instead of thinking Apple owes you something.
While I think you should call without expectations of generosity, politely talk with them about how you love Apple products, only buy theirs and really would rather have the positive experience of a new product that was released less than 30 days later.
Be friendly!
The return policy is two weeks. That's very clearly stated. Some employees may make exceptions, but you've got to accept the fact that you don't deserve an upgrade or refund despite the results of others.
Ask for the money
I've run into a number of these threads infested with "stop whining" advice and am mystified by them. What is this obsession with legal rights? Personally, I have an ongoing business relationship with Apple and see no problem with asking for a break.
This afternoon I dropped by the neighborhood Apple Store and asked about the iMac I bought a few weeks ago, which went on clearance a week later for $200 less. My research showed that techinically I had to request price protection within two weeks of the price change (which itself must be within two weeks of the purchase). However they were very very nice and gave me $200 (more than 10%) back.
So I earned $200 in 5 minutes. (A year ago I asked for an adjustment on an iPod THREE MONTHS after the purchase and they kindly gave it to me. $20 for a 10-minute phone call. I would have accepted refusal.) How much are the scolds here making an hour?
Remember: Apple's primary mission is to make money, ane here it told a 30-year customer that he is important to them; he shouldn't he penalized for buying five days to early. Hey, he shouldn't hesitate to buy. As a stockholder I am pleased, I think they will make more money this way (would Microsoft be so wise?).
And I know this customer is very likely to tell others of this experience, which will show up in who-knows-how-many Google searches. Ah -- he just did. And I bet you're here because of a search. It never hurts to ask, and a devoted customer is money in the bank.
I've run into a number of these threads infested with "stop whining" advice and am mystified by them. What is this obsession with legal rights? Personally, I have an ongoing business relationship with Apple and see no problem with asking for a break.
This afternoon I dropped by the neighborhood Apple Store and asked about the iMac I bought a few weeks ago, which went on clearance a week later for $200 less. My research showed that techinically I had to request price protection within two weeks of the price change (which itself must be within two weeks of the purchase). However they were very very nice and gave me $200 (more than 10%) back.
So I earned $200 in 5 minutes. (A year ago I asked for an adjustment on an iPod THREE MONTHS after the purchase and they kindly gave it to me. $20 for a 10-minute phone call. I would have accepted refusal.) How much are the scolds here making an hour?
Remember: Apple's primary mission is to make money, ane here it told a 30-year customer that he is important to them; he shouldn't he penalized for buying five days to early. Hey, he shouldn't hesitate to buy. As a stockholder I am pleased, I think they will make more money this way (would Microsoft be so wise?).
And I know this customer is very likely to tell others of this experience, which will show up in who-knows-how-many Google searches. Ah -- he just did. And I bet you're here because of a search. It never hurts to ask, and a devoted customer is money in the bank.
There IS price protection. It's within 14 days of purchase and then within 14 days to claim it. I hate to say it but unfortunately, such is the way of technology.
A month is well outside this policy so a pretty generous exception would have to be granted. Try asking a nice manager and you may get lucky.
A month is well outside this policy so a pretty generous exception would have to be granted. Try asking a nice manager and you may get lucky.