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No Restock Fee for Apple's Return Policy?
- Thread starter darkarn
- Start date
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Minus the shipping fee's, I have always received the full amount back with Apple hardware returns. Although, I have never returned an iPad. But other products I received the full amount credited back to my account.
You have 14 days to return it for a full refund (assuming you return it in as-new condition with all the packaging, cables etc).
I received an iPad Pro 12.9, used it for a few days,, repackaged it, and return it for full refund, no issues OP.
Same... purchased an iPad Pro, opened it, used it for the full 14 days, requested a refund online, printed off the free UPS label and had them collect it. Got the full amount back.
No restocking fee if purchased from Apple and returned within the 14 day return window.
There is no restock fee at Apple Retail Stores. 3rd party stores may charge a fee.
The Apple policy try while you buy is perfect.
Wrong color, too big, or too small, not a problem.
No buyers remorse
Wrong color, too big, or too small, not a problem.
No buyers remorse
The only thing that you wouldn’t get back is if you paid for expedited shipping
Sounds good guys, thanks! My purchases are going to be walk-ins to the Apple Store Orchard Road so I should be getting my money back in case of anything
I am just curious why is there a restock fee mentioned in the Apple website though
I am just curious why is there a restock fee mentioned in the Apple website though
Where is one mentioned? I returned many, many products online (unfortunately) never with any fee.
Now that you mentioned it, I did a quick check and finally understood the mild confusion I am sensing here.
US Apple Refund: https://www.apple.com/shop/help/returns_refund
Singapore Apple Refund: https://www.apple.com/sg/shop/help/returns_refund
Only the Singapore page mentions this fee, and even then it is for iPads and iPhones
Could be an oversight on the website, but Apple stopped charging restocking fees Jan 2011. In the US anyway.
Hmm this gives a few possibilities:
1. Different regions having different policies
2. Page not being updated to reflect the changes that come with a new Apple Store
3. Oversight as you mentioned
Apple is fairly stringent with their policy/procedures, and they update regularly on their website. So perhaps it could be a different policy/procedure for various regions or countries based on shipping/imports considerations.
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I agree, plus you have local customer right legislation etc. to consider...
The actual policy at the Singapore Apple store is for a 14 day, no restocking fee return. I'm not sure if that applies to all items (it should be), but I've been there 4 times (each with a purchases
), and have been told the same thing.YMMV, so you're best to ask the sales rep before purchasing.
The actual policy at the Singapore Apple store is for a 14 day, no restocking fee return. I'm not sure if that applies to all items (it should be), but I've been there 4 times (each with a purchases
YMMV, so you're best to ask the sales rep before purchasing.
Someone over in Hardwarezone spoke to an Apple rep over the phone and confirmed the same thing too, thanks!
No personal info is needed. Cash and carry.
They might ask you to provide an email address to send you an electronic copy of the receipt. But you can decline it.
Think I may go in tomorrow and buy and unlocked X and 8 Plus test drive them each for 5 days ans which ever I do not like I will return.