No Service on new iPhone 7

Discussion in 'iPhone' started by xxray, Oct 16, 2016.

  1. xxray macrumors 6502

    Joined:
    Jul 27, 2013
    #1
    Finally bit the bullet on a new iPhone 7 today. Got sim-free. When I powered it up, I had LTE and three bars. Then while going through the setup process, it drops to No Service. And it stays like that. I've tried numerous things. I've tried a hard erase and reset. I've tried turning on and off airplane mode. I've tried resetting network settings. I've even tried a sim card for a different carrier and the same thing happened. I've tried turning off VoLTE. I have latest version of iOS and carrier settings.

    Has anyone else had this problem? What can I do?
     
  2. T5BRICK macrumors 604

    T5BRICK

    Joined:
    Aug 3, 2006
    Location:
    Oregon
    #2
    Sounds like you've tried everything you can. Take it back and get another.
     
  3. prettygirlpearl macrumors newbie

    Joined:
    Oct 3, 2016
    #3
    I'm having the same issue. Not SIM free though. Glad I'm not alone. New one is supposed to come Tuesday. Hope the new one acts right!
     
  4. xotigu macrumors member

    Joined:
    Jul 21, 2014
    #4
    Where did you buy your unit?
     
  5. KillaMac Suspended

    Joined:
    May 25, 2013
    #5
    My last 7 plus did this. It was the sim card not seating correctly. I tried it a few times till it got in the right spot.
     
  6. prettygirlpearl macrumors newbie

    Joined:
    Oct 3, 2016
    #6
    Pre-ordered via T-Mobile
     
  7. xxray thread starter macrumors 6502

    Joined:
    Jul 27, 2013
    #7
    Local Apple Store
     
  8. geoff5093 macrumors 68020

    geoff5093

    Joined:
    Sep 16, 2014
    Location:
    Dover, NH
    #8
    What carrier are you using it with? This is a known issue on Verizon.
     
  9. xxray thread starter macrumors 6502

    Joined:
    Jul 27, 2013
    #9
    Verizon MVNO but I also popped in a working T-Mobile sim and the same thing happened with that too.
     

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