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No simCard
- Thread starter Gooberton
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I just tried inserting the sim from my old iPad and no luck. Anyone else have luck doing that?
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I also ordered from AT&T (12.9 256 space grey) and received a device w/o a SIM card. Chatted with a rep, he told me he’d ship out a SIM, just received a email that a SIM for an iPad mini (??) is on its way. Will probably stop by AT&T tomorrow after work.
Weird. Didn’t work for me with my ATT one. My sim from my 12.9 and ATT mobile share didn’t show any LTE bars when put in. Anyone else have the issue?
What’s the error? With the eSim/Apple SIM, you don’t need a physical card to set up a new LTE account, or add it your existing AT&T/Sprint/VZW/T-Mo plan.
You can also transfer service from an existing iPad plan. These are all options given under the Settings->Cellular Data menu.
Yesterday I set up a 12.9” Pro on Verizon at the Apple store. Verizon requires a nano SIM. The iPP does not come with one in the box, but it’s free if you ask - but you need to know to ask. Other carriers appear to support eSIM in the IPP, but I did not try that.
The IPP recognized that the unregistered SIM was there. Once the SIM is installed, you need to call/contact Verizon and give them the nano SIM serial and the device IMEI - you can probably do this from your online account but since I was in the store, I didn’t try to use my online account. Et voilà, in just a few seconds it works fine. Until you ’register’ a new SIM/device with an account, they of course don’t know who to charge and won’t let the device on the network.
Hope this helps a little
The IPP recognized that the unregistered SIM was there. Once the SIM is installed, you need to call/contact Verizon and give them the nano SIM serial and the device IMEI - you can probably do this from your online account but since I was in the store, I didn’t try to use my online account. Et voilà, in just a few seconds it works fine. Until you ’register’ a new SIM/device with an account, they of course don’t know who to charge and won’t let the device on the network.
Hope this helps a little
Same issue here. I guess the SIM I had in my IPP Gen1 isn't compatible. I just activated using the built in eSIM instead. It's always a pain in the ass to have to deal with AT&T to deactivate the old SIM, but I didn't have a choice atm.
Oh and my new IPP did NOT have a sim in the tray when I bought it.
Mine also didn't work transferring the old sim, I had to call At&t to get it setup.
Side note, I was also told that there are two nano SIMs, v1 and v2. No one knew what the differences are
Not quite true. Both because I know I didn't have the option with Verizon and because Apple lists eSim support coming later this year (https://support.apple.com/en-us/HT209096) what you say isn't quite true as of today.
Also from Macrumors post a week or two ago:
That is talking about eSim on the iPhone, eSim on the iPad has worked since at least last year, but you are correct that Verizon doesn't support it yet.
Good to know. Hopefully Verison will get on board eventually. I suppose I already have the cardboard sim they gave me today, but it would be good to have eSim working for the future whenever I switch iPads again.
I just used the nano sim from my iPad 10.5 that was running on the three network. I am in the uk so i think we have it a little easier than our friends in the US.
I bought the 11" IPP yesterday and when I tried to transfer my existing AT&T account to the new iPad nothing worked. I finally called AT&T and spent around an hour on the phone while they tried to get it work. Finally I was told they would send me a new SIM or I could go to an AT&T store which is what I did this morning. The SIM tray on the new iPad was empty and they gave me a new SIM card at no cost. Quick fix. When I bought the 10.5 iPad last year I was able to activate a new AT&T account quickly so the SIM must have been in the device. Next time I'll know to take the SIM out of my old device before letting it go.
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I tried that and it didn't work for me or for AT&T when I eventually resorted to calling them. There was no SIM card in new iPad's tray. I got one at the AT&T store this morning and everything worked immediately.
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I tried that and it didn't work for me or for AT&T when I eventually resorted to calling them. There was no SIM card in new iPad's tray. I got one at the AT&T store this morning and everything worked immediately.