no sound from speaker and NO RED LIGHT

Discussion in 'iMac' started by 56lian, Aug 26, 2014.

  1. 56lian macrumors newbie

    Aug 10, 2014
    Recenty I took my iMac to a Apple Store because it has a graphic card issue.After change another graphic card ,the speaker doesn't work.It only works at startup 'boom',not working when play iTunes/watch YouTube videos etc.
    There is no red light from headphone jack and the output device is stuck on 'digital out'.There is no sound when i plug in headphone too.
    I tried reinstall OS X,use a toothpick,delete files,almost anything.Nothing works so far.
    Does anybody has the same issue and what is your solution?Apple Store is like 4 hours from my home and I don't what to trip anymore.
    Big thanks from your reply!Thank you guys:apple::apple::apple:
  2. Joseph Farrugia macrumors regular

    Jul 31, 2011
    Malta (EU)
    bump for any possible help, anyone?
    (I'm not the OP, but would appreciate help on the matter)
  3. FreemanW macrumors 6502

    Sep 10, 2012
    The Real Northern California
    My opinion only . . . . .

    You really have to provide Apple with the opportunity to make this right.

    They messed up, they ought to do whatever it takes to make good on their work.

    I would contact either the store or Apple corporate and present them with the issue.

    It is NOT unreasonable on your part to be extremely resistant to the idea of traveling a great distance all due to their screw up.

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