no sound from speaker and NO RED LIGHT

Discussion in 'iMac' started by 56lian, Aug 26, 2014.

  1. 56lian macrumors newbie

    Joined:
    Aug 10, 2014
    #1
    Recenty I took my iMac to a Apple Store because it has a graphic card issue.After change another graphic card ,the speaker doesn't work.It only works at startup 'boom',not working when play iTunes/watch YouTube videos etc.
    There is no red light from headphone jack and the output device is stuck on 'digital out'.There is no sound when i plug in headphone too.
    I tried reinstall OS X,use a toothpick,delete files,almost anything.Nothing works so far.
    Does anybody has the same issue and what is your solution?Apple Store is like 4 hours from my home and I don't what to trip anymore.
    Big thanks from your reply!Thank you guys:apple::apple::apple:
     
  2. Joseph Farrugia macrumors regular

    Joined:
    Jul 31, 2011
    Location:
    Malta (EU)
    #2
    bump for any possible help, anyone?
    (I'm not the OP, but would appreciate help on the matter)
     
  3. FreemanW macrumors 6502

    Joined:
    Sep 10, 2012
    Location:
    The Real Northern California
    #3
    My opinion only . . . . .

    You really have to provide Apple with the opportunity to make this right.

    They messed up, they ought to do whatever it takes to make good on their work.

    I would contact either the store or Apple corporate and present them with the issue.

    It is NOT unreasonable on your part to be extremely resistant to the idea of traveling a great distance all due to their screw up.
     

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