Lol at all of the replies vigilantly defending Apple. The phone is on silent u dummy! Look, the switch ought to silence the ringer and notifications, but LEAVE everything else. Why should he have to enable ringer volume to hear a video? Doesn't make any sense. One thing I don't like about iOS is Apple "figuring out" every little detail for users under the guise of making it "easier" to use. Why don't they start offering users basic customization options, like how I want to arrange icons on the home screen, or a basic file manager so I can attach actual attachments on my phone other than camera roll. I agree OP! Oh wait, there's Android