Just bought a iPhone 5C and I'm facing the following the issue with it: There comes no sound out of the device. Not from the bottom speakers and not from the ear speaker. Headphones obviously work. Software version: iOS 8.1.3 Taken actions: - Tried to hard reset the phone (home + power button) - Re-installed iOS 8.1.3 - Cleaned headphone plug with a qtip - Installed the TED app and tried volume control (as read on another site) - Pushed on the right bottom corner - It's ofcourse not in silent mode - It's not in "do not disturb" mode - Volume is 100% in iPod app I don't think it's a hardware issue, since there are two seperate components involved. Changes of that happening all at once are relatively low I think. But on the other hand if it's a software issue a re-installation of iOS 8.1.3 should also solve it I think. Either way: I have no clue what the issue is, suggestions anyone?