No Sound on My IPhone

Discussion in 'iPhone Tips, Help and Troubleshooting' started by allywood, May 28, 2010.

  1. allywood macrumors newbie

    May 28, 2010
    My sound stopped working this morning. No sound from the ringer, any video or apps and IPod. Headphones work fine and I can hear phone calls but no sounds at all from the phone.

    New 3G, never dropped or wet, not a ton of apps and nothing new added that might have changed anything. I've tried all the reset/reboot, cleaning the headphone jack, etc. Nothing, seems like a software issue and I'm willing to try whatever since my warranty is up.

    Help would be very appreciated!

  2. rkswat macrumors regular

    May 11, 2010
  3. brucem91 macrumors 6502

    Dec 9, 2009
    you might have a hardware glitch, where the phone things that headphones are plugged in when they really aren't. You will know if you press the volume rockers, and see the volume change and (headphones) listed underneath. If so, I think dust in the headphone jack causes it. Unfortunately for you, it was the Apple Store that fixed it for me(new phone), and you are out of warranty. I think you can blow some air into the phone, but I am not entirely sure.
  4. allywood thread starter macrumors newbie

    May 28, 2010
    I did the headphone thing and checked the audio, unfortunately that's not the problem. First time this has happened so I'm a little frustrated with it. Thanks.
  5. elephunkman macrumors 65816

    Mar 27, 2010
    If it's not software and no water damage, then I'd suggest you make a Genius Bar appointment and bring it in for check up. I had a no sound issue before and they just swapped phones without question at all!
  6. outphase macrumors 65816

    Jun 13, 2009
    Parts Unknown
    Obvious question: did you restart your phone yet?
  7. sammich macrumors 601


    Sep 26, 2006
    Go to the genius bar (if you have one nearby). It doesn't cost anything and they might fix it for nothing.

    The answer is yes. In the list of things already tried.
  8. allywood thread starter macrumors newbie

    May 28, 2010
    trying to avoid a trip to the store. I have tried several times to reboot and restore, restart, re everything... Nothing. How would I reinstall 3.1.3? Haven't tried that yet.
  9. goobot macrumors 603


    Jun 26, 2009
    long island NY
    the speaker its self could be blown (broke i dont mean blow into it.)
  10. rkswat macrumors regular

    May 11, 2010
    plug your phone into iTunes and click on restore.
  11. allywood thread starter macrumors newbie

    May 28, 2010
    Well that worked...

    Just went to the Genius Bar and after trying a few things they gave me a new one no problem.

    Cool. Thanks for all the help.

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