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darngooddesign

macrumors P6
Original poster
Jul 4, 2007
17,916
9,418
Atlanta, GA
I called AT&T and asked them, due to the mess yesterday, to credit me the $18 upgrade fee. I mentioned how I spent several hours dealing with their server issues.

No reason we should pay for what amounts to a revenue generating tax.

They did without any fuss.

Cheers
 

sheaitisnotso

macrumors regular
Jun 28, 2005
199
3
When I finally got through Apple.com around 5 EST my upgrade fee was already waived so I'm guessing they did it automatically for everyone.
 

joshwithachance

macrumors 68000
Dec 11, 2009
1,994
919
I just called up myself :D The guy said he couldn't waive my upgrade fee because it hasn't yet been applied to my account, but instead he gave me a $25 courtesy credit :)
 
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