So during the last repair, the tech broke two parts on my motherboard and a piece of of my top case. I'm sure it was an accident and in the interest of having a working computer I just wanted it repaired (glue and tape is what I said they should use) However they said they could not repair in such a manner, it was possible in the future my warranty would be void because of physical damage to the computer, so the Genius along with her manager has put in a request for a replacement computer. That sounds great because in the past the approval was basically immediate and I'd had my replacement unit practically the next morning. Issue is I'm not in the US any longer, and I've been told it takes up to a month to get the approval and replacement computer. Don't know about you guys, but that seems like an awful long time to wait without a proper computer. The process is they have to mail the computer back to the US for approval. Anyone have this experience know their turnaround? In the meantime they gave me a loaner computer to use which is okay, but the computer is pretty slow (only 4GB of RAM, and traditional 5400RPM HDD); it's slower than my 11" MacBook Air.