Noob - help meh!! Trackpad problems

[PandaFi]

I just bought a new macbook. Do i need an external mouse/keyboard to set it up? Or how do I set up the touchpad/keyboard because they are not detected. I'm so confused! Can someone please guide me!!! Please!

 

[swiftaw]

The touchpad should work right out of the box.

 

[PandaFi]

Thanks Swiftaw - I'll take it back tonight! I'm so sad!

 

[dukebound85]

have you even tried turning it on or the batt may be dead

 

[DoFoT9]

uuummm

you do not need ANYTHING other than the laptop itsself.

plug in the power and turn it on, it will guide you itself..

 

[PandaFi]

Yeah - I turned it on! I'm a noob - not stupid!! It came up with an image that implied i needed to put batteries in a mouse. with an external mouse i could continue and choose my language, but then it did not detect my keyboard and i was stuck!

 

[DoFoT9]

Yeah - I turned it on! I'm a noob - not stupid!! It came up with an image that implied i needed to put batteries in a mouse. with an external mouse i could continue and choose my language, but then it did not detect my keyboard and i was stuck!

well thats a problem then...

ive never even heard of the image you described. wanna post a pic for us??

 

[PandaFi]

I don't have the means to do that - i can't print screen and don't have a camera. if i find a way i'll let you know.

 

[DoFoT9]

I don't have the means to do that - i can't print screen and don't have a camera. if i find a way i'll let you know.

oh hahah ok then tht sucks.. u dont even have a mobile?!?!

 

[doctor pangloss]

have you even tried turning it on or the batt may be dead

Face it! Apple has been pumping out an awful lot of JUNK lately.
I feel bad for all the nice customer service people who have to field this epidemic of JUNK!

 

[dukebound85]

Face it! Apple has been pumping out an awful lot of JUNK lately.
I feel bad for all the nice customer service people who have to field this epidemic of JUNK!

hey you never know.....

most times the problem lies between the chair and the keyboard and not the machine itself

 

[DoFoT9]

hey you never know.....

most times the problem lies between the chair and the keyboard and not the machine itself

i believe the number your after is 99.7%

 

[Winter Charm]

i believe the number your after is 99.7%

yeah, but it still sucks - and some advice - take it back and get a refund - wait for teh september update to finish so that you can get teh new macbooks that are rumored to be coming out then.

 

[Drumjim85]

hey you never know.....

most times the problem lies between the chair and the keyboard and not the machine itself

i read somewhere that most returned items (around %85) aren't actually faulty, its just that people didn't read that manual and know how to use it.

(not that this is whats happening here...)

 

[PandaFi]

Actually!!! I took it back and the tech guys couldn't work it out either! I know my way around computers - I've just never used a mac before - so i guessed they had to have some magical f***ing button that makes them so awesome! not!