NOOB question : How to clean install without losing anything?

Discussion in 'iPhone' started by fredericroumi, May 6, 2015.

  1. fredericroumi macrumors newbie

    Joined:
    Sep 19, 2012
    #1
    So my iPhone sometimes crashes or freezes. Went to the Genius Bar and they were able to see the errors. Was told to wipe and reinstall all my stuff without restoring from a backup (they said the errors will just get transferred into the backup and onto the new install).

    What I want to know is how can I do this without losing anything? I have so many important things on my phone and cannot afford to lose any of it...I'm honestly very stressed out about this!!

    Really sorry if this is a dumb question, I'm a real noob!!! Thanks for all your help!!!
     
  2. fredericroumi thread starter macrumors newbie

    Joined:
    Sep 19, 2012
    #3
    So I just "Erase all content and settings" and then restore my latest iCloud backup???
     
  3. Small White Car macrumors G4

    Small White Car

    Joined:
    Aug 29, 2006
    Location:
    Washington DC
    #4
    Yes, but make sure that the music, movies, or TV shows that existed on your computer are still there.

    They're the one thing that isn't backed up to iCloud. The way it's supposed to work is that iCloud restores everything but that and then you re-sync with your computer and they copy back over.

    The only catch to the plan which is otherwise the right way to go.
     
  4. sunking101 macrumors 603

    sunking101

    Joined:
    Sep 19, 2013
    #5
    I thought the plan was to do a clean install and not restore any backups? You'll have to forget about iCloud and unless you want to faff about with programs which help restore your SMS etc then just accept that you're going to lose certain things. You can export photos & videos to your pc/Mac/the cloud, and you can get all your apps back from the App Store, but a clean install is a clean install. No backups. You can then create a fresh iCloud backup once you have reinstalled everything.
     
  5. Coupz macrumors regular

    Joined:
    Dec 24, 2013
    #6
    There is a way with iBackupBot where you save your messages (sms.db) and restore as new. Then you make a backup of your "naked" phone and change the sms.db from this naked backup. Then you have your messages back. After that you sync everything back with iTunes.

    There are many tutorials about this way, just search for it.
     
  6. Newtons Apple macrumors G5

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #7
    I have never seen an advantage in the clean install thing. I have restored from backup all of my iPhone's and never had a single problem. I do not have time to do much less. My restored device and in perfect order and ready to go.

    I use the cloud but also do weekly backups to iTunes and the restore only takes minutes and you are good to go!
     
  7. Ultra AleM macrumors 6502a

    Ultra AleM

    Joined:
    Jun 22, 2012
    Location:
    Italy
    #8
    Before to do a complete clean install, try to just reset settings to default. It may work.

    It's in Settings > General

    Let us know =)
     
  8. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #9
    Maybe you never seen an advantage but it's a well known issue that many bugs are passed down by faulty backups. That's why Apple suggests to restore and setup as new when there's software issues.
     
  9. Newtons Apple macrumors G5

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #10
    If so, it means I have never had any "bugs" from my first iPhone many years ago.

    And yes it is ALWAYS suggested that everyone erase and re-install, but it does not fix anything many times.
     
  10. ApfelKuchen macrumors 68020

    Joined:
    Aug 28, 2012
    Location:
    Between the coasts
    #11
    I'm not sure it's "many," but part of the point of doing this is to separate hardware issues from software issues. It's not going to fix hardware, and it's not intended to.
     
  11. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #12
    It's well documented by Apple that it fixes software issues.
    It's a good possibility you never had any problems but others did in the past and advised by Apple reps to do that.
     
  12. Newtons Apple macrumors G5

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #13
    i concede that it is useful as a last resort.
     
  13. RipsMctits macrumors regular

    Joined:
    Oct 19, 2011
    #14
    I managed to transfer my messages from a current backup of 8.1, to a backup I made after I restore to factory settings (mandatory update to 8.3). So effectively I had the benefits of a clean restore without losing any of my messages or message attachments. They were perfectly preserved back to 2011, from my first iPhone. I used iExplorer to extract the SMS database and SMS attachment data, then I restored my phone to factory settings, backed it up, and used iBackupBot to insert the old SMS database and attachment data into the new factory-clean backup.

    From there, I just restored my modified backup to the phone, and it worked. Assuming you know where to look, it is possible to extract your Photos, Call History, and Voicemails and restore them the same way I restored my messages. I use iCloud Photo Library, and I didn't care about my voicemails or anything, so I just put them on my computer with iExplorer as another backup (along with PDFs of my Messages and a backup of attachments).
     
  14. jr866gooner macrumors 65816

    jr866gooner

    Joined:
    Aug 24, 2013
    #15
    NOOB question : How to clean install without losing anything?

    Surely resetting and setting up as new is not all that painful. Reason I say that is because when you set up as new phone you lose messages and pictures but you could upload pictures to one drive or similar beforehand.

    When you set up as new don't you get prompted to login to App Store and that downloads apps ( to start afresh with)?

    Also contacts can be synced with a mail account so that's not so bad..

    So surely there are ways around simply losing all data just to set up the phone as new?
     

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