Norton Online Backup for Mac not working right

Discussion in 'Mac Basics and Help' started by Kutchin, Mar 11, 2010.

  1. Kutchin macrumors newbie

    Joined:
    Dec 11, 2008
    #1
    Can't find backup settings or summary tab--the icon of my mac has a red x on it-- on the home page log it states errors (A1001) on three reports --- It seems to be in the backup stage on the wrong date---- and it shows backing up most of the time but 2 days behind. What is it and how can I get to someone to find out if I am really backed up? I bought it from Apple Store.
    Trying to backup my MacBook Pro.
     
  2. nobusupport macrumors newbie

    Joined:
    Mar 17, 2010
    #2
    Re: Norton Online Backup for Mac not working right

    Hi Kutchin,

    Have you had the opportunity to reach out to Symantec/Norton support to get assistance with the issues you're experiencing?

    If no I can provide you with the contact details or try to assist you via the forum or private message instead.
     
  3. old-wiz macrumors G3

    Joined:
    Mar 26, 2008
    Location:
    West Suburban Boston Ma
    #3
    I used Symantec/Norton products when I had a PC, but support was always pretty much a waste of time. I was very happy to ditch the Norton stuff when I moved to Apple. I'd never consider a Norton/Symantec product again.
     

Share This Page