Not buying direct from Apple (MBP) - any disadvantages?

[Michael-Toon]

Hello,

I am going to buy a Macbook Pro but i am impatient and do not want to wait for the Apple store 😀

Is there any disadvantage from not buying direct from Apple? I do not want a BTO, just the stock 2.53Ghz MBP 4GB RAM etc.

Thanks 🙂

 

[shoppy]

Apple customer relations are fantastic if you ahve problems, I have not always found this the case with Cancom, jigsaw24, Computer warehouse. Si i stick to apple, also they can not match the same HE benefits of apple nor the promotions.

 

[Michael-Toon]

Thanks 🙂 I am buying from a Big UK retail chain so its not like its some backstreet shop 😀 And it could be delivered by tomorrow, whereas if i buy from Apple it "ships within 7 business days"

 

[shoppy]

That's great, I know how you feel, I cancelled my online order and went into get a stock 2.4 rather then wait. Out of interest who are you buying from? As the three I mentioned are all large apple resellers.

 

[bertpalmer]

I bought from John Lewis (UK) - which meant I got a 40% discount on a refurb (more than Apple) and also a 2 year warranty (over Apple's 1 year...)

And when I had a problem with my MBP I went to the Apple Store in Southampton and they fixed the logic board for free - no quibbles...

 

[Michael-Toon]

haha its John Lewis 🙂


John Lewis offer a 2yr warrenty (standard) and also 28 days refund as long as its in perfect condition so i suppose nothing can really go wrong 🙂

I (should) get my first Mac tomorrow, woohoo 😀

 

[Vanilla]

You should be fine with John Lewis, they do have a good reputation.
I'd avoid PC World like the plague.
An Apple Store purchase is by far the safest option.
Personally, given the amount of money I would be laying down, I'd wait and buy it from an Apple Store, safe in the knowledge that should anything go wrong I would enjoy no-quibble support.
Vanilla

 

[Michael-Toon]

yeah, now i come to think of it i remember back when i worked as support on H.P. some retailers e.g. John Lewis had a special deal with extra warrenty, so i suppose thats actually better than the Apple store. When i worked at H.P. we didnt even ask "where did you buy this" and i suppose it shouldnt matter, its still an Apple product wherever i buy.

As for PC World i would never buy anything there because their support/sales is so bad, they definatly are one of those companies who try their best NOT to help the customer.