Not Enough iCloud Storage

[max2]

I keep getting this error on my iPad and iPhone but have 4.6 GB of available storage space.

What gives ?

 

[Mlrollin91]

I keep getting this error on my iPad and iPhone but have 4.6 GB of available storage space.

What gives ?

What does it pertain to? iCloud backup? iCloud drive? Photos?

 

[max2]

What does it pertain to? iCloud backup? iCloud drive? Photos?

iCloud Backup.

 

[Mlrollin91]

iCloud Backup.

When you go to Settings -> iCloud -> Manage Storage -> Device Name -> What does it show as backup sizes? You have to do this on each of the devices to get the correct amount. I'm assuming its trying to backup more than you think it is.

 

[max2]

iPhone 241.4 MB
iPad 135.4 MB

 

[Mlrollin91]

iPhone 241.4 MB
iPad 135.4 MB

Thats the current backup, when you actually click on the device name, it will take you to another menu that will take a minute to populate saying "Next backup Size". In order to get to that screen, you must click the iPhone on the iPhone and iPad on iPad.

Screen will look like this:

If you see that spinning wheel like in the screenshot on the left of the image, its still calculating the size.

 

[max2]

Thanks I get why it is doing it now it is trying to backup all my videos from the nPlayer app at 29.1 GB. I need to disable that.

 

[Mlrollin91]

Thanks I get why it is doing it now it is trying to backup all my videos from the nPlayer app at 29.1 GB. I need to disable that.

Awesome, glad you figured it out.