Not Enough Space?

[b3thomso]

I have my girlfriends iphone 5 set up for icloud backup. She has zero pictures in her camera roll and has turned off all app data from being backed up. It says that we have 5.0gb of 5.0gb of icloud storage available. My problem is that iCloud is still telling us she needs 5.5gb for her next back up and wont back up the phone because she does not have enough storage space to complete the backup. I dont get it. Help?

 

[MrMacMack]

Go to: Settings > iCloud > Storage & Backup > Manage Storage > YourName's iPhone > Show All Apps: and turn off individual items there.

 

[b3thomso]

I already stated that was taken care of.

 

[MrMacMack]

Delete the iCloud account off the phone and add it back.

 

[Big Stevie]

I already stated that was taken care of.

A thank you would have been nice

A 5.5gb back up sounds unusually large if you have all apps turned off. Can you call into an Apple store and speak to staff?