Not Enough Space?

Discussion in 'Apple Music, Apple Pay, iCloud, Apple Services' started by b3thomso, May 31, 2013.

  1. b3thomso macrumors member

    Joined:
    May 20, 2012
    #1
    I have my girlfriends iphone 5 set up for icloud backup. She has zero pictures in her camera roll and has turned off all app data from being backed up. It says that we have 5.0gb of 5.0gb of icloud storage available. My problem is that iCloud is still telling us she needs 5.5gb for her next back up and wont back up the phone because she does not have enough storage space to complete the backup. I dont get it. Help?
     
  2. MrMacMack macrumors 6502a

    Joined:
    Oct 24, 2012
    #2
    Go to: Settings > iCloud > Storage & Backup > Manage Storage > YourName's iPhone > Show All Apps: and turn off individual items there.
     

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  3. b3thomso thread starter macrumors member

    Joined:
    May 20, 2012
  4. MrMacMack macrumors 6502a

    Joined:
    Oct 24, 2012
    #4
    Delete the iCloud account off the phone and add it back.
     
  5. Big Stevie macrumors 6502a

    Big Stevie

    Joined:
    Jun 20, 2012
    Location:
    UK
    #5
    A thank you would have been nice :)

    A 5.5gb back up sounds unusually large if you have all apps turned off. Can you call into an Apple store and speak to staff?
     

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