Not Enough Space?

Discussion in 'Apple Music, Apple Pay, iCloud, Apple Services' started by b3thomso, May 31, 2013.

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  1. b3thomso, May 31, 2013

    b3thomso macrumors member

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    #1
    I have my girlfriends iphone 5 set up for icloud backup. She has zero pictures in her camera roll and has turned off all app data from being backed up. It says that we have 5.0gb of 5.0gb of icloud storage available. My problem is that iCloud is still telling us she needs 5.5gb for her next back up and wont back up the phone because she does not have enough storage space to complete the backup. I dont get it. Help?
     
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  2. MrMacMack, Jun 1, 2013

    MrMacMack macrumors 6502a

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    #2
    Go to: Settings > iCloud > Storage & Backup > Manage Storage > YourName's iPhone > Show All Apps: and turn off individual items there.
     

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  3. b3thomso, Jun 3, 2013

    b3thomso thread starter macrumors member

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    #3
    I already stated that was taken care of.
     
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  4. MrMacMack, Jun 4, 2013

    MrMacMack macrumors 6502a

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    #4
    Delete the iCloud account off the phone and add it back.
     
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  5. Big Stevie, Jun 4, 2013

    Big Stevie macrumors 6502a

    Big Stevie

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    #5
    A thank you would have been nice :)

    A 5.5gb back up sounds unusually large if you have all apps turned off. Can you call into an Apple store and speak to staff?
     
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