Not getting phone calls thru my Apple Watch

edtorious

macrumors 65816
Original poster
Aug 14, 2007
1,193
66
San Diego, California
Can anyone confirm how phone calls work on Apple Watch? I feel like it's very inconsistent and could not find any support in Apple Watch user guide. If the iPhone is locked or unlocked and I get a phone call, should I get a phone call alert on both my iPhone and Apple Watch? What about if my iPhone is on wifi? Does it matter if I'm wifi or not? Should I still get phone call alert on both my iPhone and Apple Watch no matter what the situation is?

My problem is when I'm at home and my iPhone is connected to wifi and I get a call, my Apple Watch does not alert me at all most of the time. And sometimes, if I do get a call alert on both my iPhone and Apple Watch, once I raise my wrist to answer the call on my Apple Watch, for some reason it will hang up the phone call and I asked the person who called me to see if they hanged up before I answered and they said No and they told me that their call when straight thru voicemail and same thing happens even if I'm connected to cellular and not wifi. I've tried resetting the Apple Watch but still no dice. I don't really want to have to unpair and pair the watch back. Any suggestions?
 

Armen

macrumors 604
Apr 30, 2013
7,391
2,274
Los Angeles
Can anyone confirm how phone calls work on Apple Watch? I feel like it's very inconsistent and could not find any support in Apple Watch user guide. If the iPhone is locked or unlocked and I get a phone call, should I get a phone call alert on both my iPhone and Apple Watch? What about if my iPhone is on wifi? Does it matter if I'm wifi or not? Should I still get phone call alert on both my iPhone and Apple Watch no matter what the situation is?

My problem is when I'm at home and my iPhone is connected to wifi and I get a call, my Apple Watch does not alert me at all most of the time. And sometimes, if I do get a call alert on both my iPhone and Apple Watch, once I raise my wrist to answer the call on my Apple Watch, for some reason it will hang up the phone call and I asked the person who called me to see if they hanged up before I answered and they said No and they told me that their call when straight thru voicemail and same thing happens even if I'm connected to cellular and not wifi. I've tried resetting the Apple Watch but still no dice. I don't really want to have to unpair and pair the watch back. Any suggestions?
Is your Apple watch within Bluetooth range when you get a call? I'm not sure if you can take a call over WiFi.
 

MaulRx

Suspended
Aug 27, 2012
578
646
It's never really worked for me. Lag mostly in any distance or connection setting
 

edtorious

macrumors 65816
Original poster
Aug 14, 2007
1,193
66
San Diego, California
Yes, you can take a call over wifi with your watch. The watch and phone should both ring at the same time. My guess is that you have a problem with connection in some way. Here is a good article to insure that your watch is properly linked: http://www.iphonehacks.com/2015/05/how-to-ensure-apple-watch-is-connected-to-a-wi-fi-network.html You also might want to try rebooting the watch and the iPhone.
Thanks, I tried this and it is inconsistent. But I always leave my bluetooth and wifi on all the time anyway so even if my Apple Watch is not connected to wifi, it should work thru bluetooth correct?
 

mikezmac

macrumors 6502a
Jun 4, 2014
670
262
NH
Can anyone confirm how phone calls work on Apple Watch? I feel like it's very inconsistent and could not find any support in Apple Watch user guide. If the iPhone is locked or unlocked and I get a phone call, should I get a phone call alert on both my iPhone and Apple Watch? What about if my iPhone is on wifi? Does it matter if I'm wifi or not? Should I still get phone call alert on both my iPhone and Apple Watch no matter what the situation is?

My problem is when I'm at home and my iPhone is connected to wifi and I get a call, my Apple Watch does not alert me at all most of the time. And sometimes, if I do get a call alert on both my iPhone and Apple Watch, once I raise my wrist to answer the call on my Apple Watch, for some reason it will hang up the phone call and I asked the person who called me to see if they hanged up before I answered and they said No and they told me that their call when straight thru voicemail and same thing happens even if I'm connected to cellular and not wifi. I've tried resetting the Apple Watch but still no dice. I don't really want to have to unpair and pair the watch back. Any suggestions?
Do you have your phone open when you are missing the calls? The phone has to be at a lock screen for the watch to get calls, notifications or calls. (calls work via bluetooth until watchOS2.0 and then it will work on wifi as well.)
 

Chupa Chupa

macrumors G5
Jul 16, 2002
14,834
7,394
Don't know when you bought yours but after WatchOS 1.0.1 updated on my AW messages and phone calls stopped showing on my watch. The only thing that worked for me was to unpair and start setup from scratch. PITA but the AW does backup your settings so you don't have to reconfigure everything. Since I did that it's been working fine.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.