iPhone 17 Pro (iOS 26.5.1)
Apple Watch 11 GPS (watchOS 26.5)
MacBook M4 Pro (MacOS 26.5.1)
Mac Pro 2012 (High Sierra)
All devices have latest version of WhatsApp installed. I have been using WhatsApp for 2 years, but the issue below just started a couple days ago.
Focus Mode: Do Not Disturb: Setup to allow "Favorites" to come through. Also have one contact in the whitelist and no apps in the whitelist. Been using this for years. This mode is used in the evening before Sleep Focus kicks in. Before setting up Sleep Focus, I used to use Do Not Disturb as my overnight mode.
I have multiple "Favorites" in my Contacts that can ring through. However, the one I have whitelisted is the WhatsApp user that I want to be able to ding 24/7. This used to work.
Focus Mode: Sleep: Setup to allow one contact (same person as above) in the whitelist and no apps in the whitelist. Recently setup after getting my watch.
Problem/Issue: WhatsApp notifications are suddenly 100% silent on all devices, at all times, regardless of FOCUS mode being OFF. I still get the red icon flag, but the dings are gone.
I recently got my watch less than a week ago. It's setup with defaults and to mirror iPhone notifications. At first I was getting the WhatsApp notifications. If I was wearing my watch, I'd get a wrist tap and a ding. Otherwise, I would get a ding on my phone. My computer was setup to remain silent to WhatsApp and only get the icon flag.
Sometime after I created/activated my Sleep Focus, all WhatsApp notifications have gone silent on all devices. Even when both computers are shut down, the phone and watch are not sending any notifications. However, the red flag on the app icon is still working.
This happens regardless of Focus Mode. All day long, I have NO Focus mode selected on any device (they're shared) and NO WhatsApp notifications are coming through at all. The only difference is the creation of Sleep Focus in order to use the Sleep/Health stuff on the watch. The only thing that might get my setup back to where I started would be to delete Sleep Focus and I don't want to do that. Otherwise, Do Not Disturb and Sleep Focus both OFF is not solving anything.
All devices logged into same iCloud account.
The main WhatsApp conversation thread I use is NOT muted.
There are a ton of settings in WhatsApp and on the devices. In WhatsApp I've changed so many to no avail, even if I could remember them all, it would not be practical to list them all here. I have reset WhatsApp notification settings on my phone.
In all WhatsApp apps on devices, sounds and notifications are ON. In the OS notification settings, sounds are ON for WhatsApp.
I'm just hoping somebody has a similar experience and can shed some light or make a suggestion.
Apple Watch 11 GPS (watchOS 26.5)
MacBook M4 Pro (MacOS 26.5.1)
Mac Pro 2012 (High Sierra)
All devices have latest version of WhatsApp installed. I have been using WhatsApp for 2 years, but the issue below just started a couple days ago.
Focus Mode: Do Not Disturb: Setup to allow "Favorites" to come through. Also have one contact in the whitelist and no apps in the whitelist. Been using this for years. This mode is used in the evening before Sleep Focus kicks in. Before setting up Sleep Focus, I used to use Do Not Disturb as my overnight mode.
I have multiple "Favorites" in my Contacts that can ring through. However, the one I have whitelisted is the WhatsApp user that I want to be able to ding 24/7. This used to work.
Focus Mode: Sleep: Setup to allow one contact (same person as above) in the whitelist and no apps in the whitelist. Recently setup after getting my watch.
Problem/Issue: WhatsApp notifications are suddenly 100% silent on all devices, at all times, regardless of FOCUS mode being OFF. I still get the red icon flag, but the dings are gone.
I recently got my watch less than a week ago. It's setup with defaults and to mirror iPhone notifications. At first I was getting the WhatsApp notifications. If I was wearing my watch, I'd get a wrist tap and a ding. Otherwise, I would get a ding on my phone. My computer was setup to remain silent to WhatsApp and only get the icon flag.
Sometime after I created/activated my Sleep Focus, all WhatsApp notifications have gone silent on all devices. Even when both computers are shut down, the phone and watch are not sending any notifications. However, the red flag on the app icon is still working.
This happens regardless of Focus Mode. All day long, I have NO Focus mode selected on any device (they're shared) and NO WhatsApp notifications are coming through at all. The only difference is the creation of Sleep Focus in order to use the Sleep/Health stuff on the watch. The only thing that might get my setup back to where I started would be to delete Sleep Focus and I don't want to do that. Otherwise, Do Not Disturb and Sleep Focus both OFF is not solving anything.
All devices logged into same iCloud account.
The main WhatsApp conversation thread I use is NOT muted.
There are a ton of settings in WhatsApp and on the devices. In WhatsApp I've changed so many to no avail, even if I could remember them all, it would not be practical to list them all here. I have reset WhatsApp notification settings on my phone.
In all WhatsApp apps on devices, sounds and notifications are ON. In the OS notification settings, sounds are ON for WhatsApp.
I'm just hoping somebody has a similar experience and can shed some light or make a suggestion.
