Not turning on but can hear fan

[KatieStone]

hi,

I really don't want to have to replace my MacBook as I am not convinced it's 'died'. The power lead has light on the light at the front has light and when I turn it on I hear a two tone like it's trying to start. Then if I put my ear to the back I can hear the fan. But no chime or anything else. Once it's 'turned on' as in the fan can be heard it doesn't turn off so the Mac itself doesn't turn off.

I have tried the shift, option, cmd trick any other ideas? The battery isn't removable.

Thanks,
Katie

Edit I have had it chime once now but again went no further and still a black screen but then in turning it off after it then seemed that the screen was maybe brighter after the chime. I have checked brightness settings and have it on highest brightness screen and keyboard. The keyboard doesn't respond as in caps doesn't have a light.

 

[PKBeam]

Try checking here: https://support.apple.com/en-au/HT202768

 

[KatieStone]

It's the normal start up tone. I was rubbish at describing it sorry! Thanks for the link though

 

[LCPepper]

Are you able to take it to an Apple Store?

Had anything happened to it prior to this issue starting?

 

[KatieStone]

I don't think so I haven't dropped it etc. It's out of warranty it's like 2 maybe 3 years old
[doublepost=1468419976][/doublepost]The back does get very hot in doing very little if that's any help!

 

[LCPepper]

I don't think so I haven't dropped it etc. It's out of warranty it's like 2 maybe 3 years old
[doublepost=1468419976][/doublepost]The back does get very hot in doing very little if that's any help!

What MacBook is it?

If there is a manufacturing fault or a software issue, more often than not, Apple will fix/ sort it even if it's out of warranty.

 

[KatieStone]

What MacBook is it?

If there is a manufacturing fault or a software issue, more often than not, Apple will fix/ sort it even if it's out of warranty.

In thinking about it, it's going to be at least 3 yrs old. It's a MacBook pro.

 

[jerryk]

In thinking about it, it's going to be at least 3 yrs old. It's a MacBook pro.

If it is a 15" model (holes for speaker on the sides of the keyboard) there are recalls and free fixes for display processor failures on some configurations.

You can check your system to see if it is elegible online. https://www.apple.com/support/macbookpro-videoissues/

Even if it is not covered by that recall, it cannot hurt to take into the Apple store and see what they say (and what they want to fix it). There may be another recall that applies.

 

[KatieStone]

Hi,
It's one of the recall ones so I will take it to apple thanks so much everyone!!

 

[jerryk]

Hi,
It's one of the recall ones so I will take it to apple thanks so much everyone!!

Woo Hoo. Free repair hopefully. When they do the repair they replace the logic board so anything else that might have been flaky should be replaced.

Let us know how it works out.

 

[PapaC]

Hi guys I am having a very similar problem, but I don't hear any startup sounds. Right now I can hear the fan going hard but I get no display, lights or anything. Tried the resetting SMC and nvram thing and no help. It just had no display or response to power button, except if I hold down the power button, it stops, but nothing happens again til it states blowing again. Then yesterday it just started on its own, but was extremely sluggish, got the beach ball for minor tasks. Managed to upload a large part of my files to Box while it was on, but it's gone off again. Hoping it turns back on again so I can try he hardware tests. Will try to get it to an authorized repair center next week. It's a late 2013 13" MacBook Pro retina.
Has anyone heard of any recalls similar to how this is sounding?

 

[KatieStone]

Give Apple a call they were so helpful! It did take me to ask whether it was part of the recall, though. But you have nothing to loose in phoning, really helpful.

 

[PapaC]

Yeah I did that. Tried a couple things over the phone but they asked me to bring it in to have it checked.

 

[PapaC]

Got it checked, logic board failed. Waiting to hear a price. No apple care