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I absolutely agree, and there's no excuse for what the Notability developer has done here. But then no one expects free maintenance for the life of their car, and yet, on Apple's App Store, we've become accustomed to never-ending free updates for apps that we purchased, and this isn't sustainable. Apple itself sets this expectation with its own apps. They (a multi-billion dollar company) can afford to do this, because most of their money comes from the initial hardware sale. Small developers can't.

The solution I think, is the model I mentioned a few comments back.

I don’t expect unlimited updates. I don’t expect sabotage.

When you stop paying for car services you stop getting car services. But they don’t come to your house at night and slash your tyres.

This model is more in line with a mafia protection racket than a civilised contract.
 
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No, there is another way—a happy middle ground, where you pay for a perpetual license and can use that version of the app without limit, for as long as your hardware and OS supports it. Usually this model includes updates for 12 months, after which you need to pay (a reduced amount) for another 12 month's support if you want to continue receiving updates. (I didn't read all 14 pages, so someone may have already mentioned this model.)

This is the best of both worlds IMO. You're not held to ransom and locked out of your files if you don't keep paying every month, but you can still choose to pay for support and compelling new features. The developer has a financial incentive to keep improving their app, and an ongoing revenue stream.

I think it's long overdue that Apple give developers this option in the App Store.
The same app running different versions for different users is just not something developers want to deal with. Just imagine, in 4 years, there are 5 different versions including one original free version.

Also, most apps I know don’t lock you out of your files. They allow you to view them, but the premium features don’t work.

For example, for Paper by weTransfer , you can view your files. Even edit them with the free tools. Just the extra premium tools are locked to edit. You can however, view the content you created with the premium tools when you were subscribed.

I do agree, locking users out of their content is not correct. I doubt Notability does that though.
 
As a K-12 IT admin, I can assure you we will be moving on after this. This came out of nowhere and left no time to pivot (which I suspect was clearly by design). Due to their short sighted and flawed rollout yesterday we had students who could not access their homework because they pay walled google drive and iCloud backups and botched the app launch regarding EDU. They essentially crypto-locked our students from their data. We purchased the app in good faith and can no longer expect good faith in return. They told us it is free for education users- how long will that last? We certainly aren't going to drop north of $20k per year on a recurring subscription for one app. Plus, the new features are a privacy disaster waiting to happen. I suspect they got a ton of blowback yesterday with how fast their tech support responded to me. Past help tickets have gone weeks without any response. From what I saw, 11.0 looked very different from 10.6 and their fix 11.0.1 looks more like they rolled it back. Sure doesn't seem like a company that has a well developed plan to go forward, more like a backpedaling situation to me.
 
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This is unacceptable, why would they want to risk losing their customers. Maybe they weren’t getting enough people to buy the app.

Reminds me of Day One, I was so disappointed. Instant delete for me, luckily I don’t have many notes.
I really loved Day One, and may other apps that went sub. And really aside from 1Password, I've left them behind. I'm not gonna pay forever to write a journal entry, or view a pretty calendar, or this or that. I like the way Things is priced. Create a good, high quality app, charge a fair price so the dev can eat, and be done. Apple should have better ways for devs to "upgrade" like we used to do with old software in a box. With a sub, I'm either paying monthly or annually, but often I'd go 2/3 years before I upgraded an app, depending. I want that luxury.. I don't want my choice taken from me. Price it right and if it's a decent app, you'll make money.

They at least let the people who paid for the app keep the features they paid for. I still use them and and don’t pay the subscription. They didn’t make you subscribe to keep the features you already paid for.
 


Notability users have been left frustrated and annoyed after the developer of the popular Mac and iOS note-taking app revealed on Monday that it has switched to a subscription-based model, and that key features included in original app purchases will stop functioning after one year.

Notability-Feature.jpg

Previously available as a one-off $8.99 purchase, Notability for iPhone, iPad, and Mac is now free to download on the App Store, but not all the features are available in the "freemium" version, and those that are included have editing limitations.

To get "the full Notability experience" offered by version 11.0 of the app now requires an annual $14.99 subscription, which includes unlimited note taking and access to additional features that are otherwise available as in-app purchases.

As far as it affects current users who purchased the full app, key features will become non-functional after one year, after which they will have to subscribe to retain the feature set they originally paid for. In other words, no grandfathering scheme is currently being offered. Addressed to those users, a Medium post from the Notability Blog explains:
Thousands of Notability users have taken to Twitter and Reddit to express their frustration with the unexpected change.


As many users have pointed out, on the face of it, the change appears to violate Apple's App Store Review Guidelines, which state "if you are changing your existing app to a subscription-based business model, you should not take away the primary functionality existing users have already paid for." We've reached out to both Notability and Apple for comment.

Notability has garnered an Apple Editors' Choice spot and is regularly a top-ranked app worldwide on the App Store. The app has gained widespread popularity with students and teachers alike, as it includes a variety of note-taking, journaling, and drawing tools, and can be used to mark up imported documents.

The other popular note-taking app for iOS and Mac that Notability is often compared to is GoodNotes, which remains available as a one-off $7.99 purchase on the App Store.

Several popular apps have switched to subscription models in recent years as a way to stave off dwindling income after years of free updates, but some developers have taken a different and less divisive approach.

For example, just over a year ago the developers of popular paid-for camera app Halide released Halide Mark II as a whole new app, and gave it to all users of the original app for free, with all the new features and updates free for a year. After the year is up, the app continues to work, but to get additional features requires an optional subscription or a one-time purchase.

Article Link: Notability Users Frustrated By Switch to Subscription Model Claim Violation of App Store Guidelines
All I can say is thank god I got Goodnotes.
 
I can’t believe people are justifying this by saying the developers need to make money etc. I am not responsible for any developers profits and business model. They sold a product and paid for it. There have been other apps that switched to subscription like Facetune but they left the paid app alone and created “Facetune 2” that uses subscription. You can’t just take away features that was already paid for. Doesn’t make any sense.
 
I'm surprised - most apps charge $30-40/year (think Ulysses) - I thought $11.99/year ($14.99/year for new users) was fairly reasonable for something I use daily but I had people screaming at me on reddit for just mentioning that.
I don't think the price is the actual concern for most people. The concern is that we woke up one morning with a fully functional application that we paid for. The next morning, we wake up and learn that the application will be severely crippled unless we pay yearly for it. That's an extremely user hostile approach, which in turn makes users question whether or not they want to continue doing business with a company that's liable to flip the script on them again at any moment.

What's next, a new subscription tier to export your notes? Maybe take a leaf out of Amazon Glacier's book and allow new notes to be created FREE* (*with subscription) but you have to pay to access them? Subscribe to ink colors? We don't know what price gouging the future holds or which features will be held hostage next. We don't know how soon, how often, or how much the price will increase because they can't sustain their business, or what tactics they will use to attempt to strong-arm us into accepting the price change.

Anyway, not screaming, just annoyed. I was digging through my closet the other week and I found a copy of my Creatures 3 CD. Popped it into a Windows laptop, installed it, and it fired right up. No subscription, just software I bought once 21 years ago still working.
 
This is like…..if I bought an Mac and suddenly Apple tells me: we made that Mac subscription now.
We want to cash in every month for the product you have bought, otherwise you can’t continue to use it, we will lock it down. Sorry.
They cash in quite a lot from me anyway, I get a lot out of it, so I’m happy with the ??

Have Notability somewhere, but it’s one of those apps I just stopped used. Good choice of me ??

People or company’s without ethic can go their way, I go mine. May our roads never cross again.
Glad I picked DayOne over a few others, my app works fine, alongside with their other subscription model. I still get updates too. The day I feel they have added too many lucrative features compared to my grandfathered app, I have to consider what to do at that time. Don’t seems close with DayOne at the moment though.
 
Starting the processes of moving files out of Notability.

Hey MacRumours, an article on the alternatives to Notability would be great, please.
My sister knows the guy that created Notability. She got me to use it. She stopped using it a while ago and switched to Noteshelf. After trying Noteshelf on her setup I’ve made the switch to Noteshelf. Works great and has a better feel with the handwriting functionality.
 
They at least let the people who paid for the app keep the features they paid for. I still use them and and don’t pay the subscription. They didn’t make you subscribe to keep the features you already paid for.
No…no, they didn’t. After a year, functionality that was once available with the paid app is taken away. Editing Tools are no longer accessible. Auto-backups stop. Handwriting recognition and Math conversion (which we bought separately as IAP) stop working. iCloud syncing
stops working.

EDIT: misread the conversation thread. I don’t know what went on with the Day One apps
 
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No…no, they didn’t. After a year, functionality that was once available with the paid app is taken away. Editing Tools are no longer accessible. Auto-backups stop. Handwriting recognition and Math conversion (which we bought separately as IAP) stop working. iCloud syncing stops working.
Yes they did. I still use it, I don’t pay a subscription. I have encrypted journals and all. You’re talking about the orginal Day One app that have iCloud sync. They current Day One app did not ever have iCloud sync, it was always Day One sync.
 
Much yes, but not all. They took away some capability from those who had bought the full product.
And it sucked, which I acknowledged. Just stating there’s worse examples IMO of companies transition from one time payment to subscription. June Cloud at least grandfather in some core functions unlike what’s happened in this articles case.

Appreciate that’s little consolation for people that depended on the JuneCloud email components that weren’t grandfathered in.
 
I don’t expect unlimited updates. I don’t expect sabotage.

When you stop paying for car services you stop getting car services. But they don’t come to your house at night and slash your tyres.

This model is more in line with a mafia protection racket than a civilised contract.
You sound like you're agreeing with me in a disagreeable way. ;) Maybe have a read of my comment again, and see that I wasn't defending Notability or the practice of disabling paid software.

The same app running different versions for different users is just not something developers want to deal with. Just imagine, in 4 years, there are 5 different versions including one original free version.
'Different users' 'running different versions' is simply a reality of software development. Any time a developer releases even a minor update, there's another 'version' that someone, somewhere might be running at any given time. (That's a lot more than 5 in most cases!)

In terms of developers having to 'deal with' this, the model I described actually addresses your concern, because free support is only available for the 12 month period where the user has access to the latest updates. After that, the user can keep using the software, but they don't get free updates or free support.

Also, most apps I know don’t lock you out of your files. They allow you to view them, but the premium features don’t work.
I'm talking about losing the ability to work with and edit your files. This is exactly what happens if you stop subscribing to something like Adobe Creative Cloud. I liken that to a ransom, and it's the number one reason I dislike the monthly subscription model.
 
This is why I use Apple notes. I’m a notes freak and it does everything I need very well.

The notes app is excellent. Even the old, simplistic, skeuomorphic-designed notes app was solid. I’m not a student or anything, so most of my notes are simplistic things like grocery lists, lists of songs I want to listen to, etc. I have a few private notes locked, but what I really enjoy is using it with attachments for things like recipes.

Solid app and no subscription fees to worry about.
 
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Hi friends! Is it possible to report this violation to app store? To force them leave features already paid for? or really kick them from appstore? If it`s not possible, I`ll estimate this app with low score and will switch to GoodNotes
 
Doesn’t this mean that buyers prior to YESTERDAY will be able to at least keep all the functionality that they previously had?

”Everyone who purchased Notability prior to our switch to subscription on November 1st, 2021 will have lifetime access to all existing features and any content previously purchased in the app.”

I would expect that to mean that what I have purchased, and current existing functionality - including SYNC and paid for HW rec, would persist.
 
Apple removed my Apps because I didn't update them. There was no reason for me to update them as they worked fine as version 1. Hope my 17 customers didn't get too mad, lol. The point is that Apple forces developers to update the App even when they don't get any additional revenue for the updates. You can't just leave an old version hanging out too long.

Apple forces everyone to use Ads or subscriptions with updates.
 
While it's of course sad for any user, I'm really hard sympathizing with a comment like this:

So he's been using the app for 6 years after paying 9 bucks and some more for the macOS app. And it's supported him through three degrees. And how he's upset the company who's obviously provided a great product want a stable financial model to help them keep providing a good app. Do they all think these companies can really survive for almost a decade on a $9 purchase and free upgrades after that.
The grandfathering is that they don't have to pay for the first year. I guess you can argue that's not enough, maybe add more time. But still...
It’s called stop putting new features in your app and make it a whole new version that would require people like this cheapskate to have to upgrade and pay again. The way you describe it, the finance people at notability are idiots. Which may be true
 
It's really hard to decide between:

1. This was the plan all along. Drum up outrage and press and then be shocked, absolutely shocked, that people were unhappy, apologize profusely, and give everybody exactly what they wanted. What a great company! They sure listen and deserve praise!
2. Apple pressured them due to a ToS violation. This depends on your interpretation of the language used in the terms.
3. They really did think people would be okay with the original plan, were genuinely surprised, and backtracked because they truly care.
4. They underestimated the 'screeching voices of the minority' and it blew up in their faces.

I'm a crotchety, cynical type of person so I assume #1. There have been plenty of other cases of companies switching to subscriptions, so it's not like any of this should be a surprise to anybody who has been paying even the slightest bit of attention for the past decade.
 
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