Notes app crashing

Discussion in 'iOS 10' started by gaanee, Sep 20, 2016.

  1. gaanee macrumors 6502a

    Joined:
    Dec 8, 2011
    #1
    Notes app is crashing since updating to iOS 10. It works temporarily after a fresh restart but crashes after some time. Could it be related to low memory?
    I have got around 200 notes..mostly all text and never had any issues on iOS 9. Anyway to check how much space Notes take? it's not listed under Storage Usage.

    Anyone else having Notes app crashing and how to report it to Apple?
     
  2. one more macrumors 6502a

    one more

    Joined:
    Aug 6, 2015
    Location:
    Earth
    #2
    You can report it @ bugreport.apple.com

    I have 137 notes in iCloud and just had Notes crashing on me as well, even though I have not lost any freshly entered text in the process. Should be a bug and will hopefully be fixed in a next iOS update.
     
  3. freemannnn macrumors member

    Joined:
    Sep 12, 2013
    #3
    yes it was happening to me also until i could not open notes in my iphone.
    i delete notes app and reinstall and for the moment works fine
     
  4. gaanee thread starter macrumors 6502a

    Joined:
    Dec 8, 2011
    #4
    So is the Notes app working fine after reinstalling from the app store? Also after reinstalling, do the existing notes get restored or you have to do iTunes backup?
    Notes and other stock apps only show up in the app store on iPhone not in iTunes, so can't keep a back-up copy for future.
    Right now Notes app is unusable.. constantly crashing. If reinstalling the app resolves this, then don't have to wait until the next iOS update.

     
  5. Thor_1 macrumors 6502a

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    Sep 18, 2016
    Location:
    Texas
    #5
    Notes are fine for me. Have used everyday since upgrade to 10.
     
  6. EmperorTim macrumors newbie

    EmperorTim

    Joined:
    Oct 2, 2015
    Location:
    Perth, Australia
    #6
    I had the same issue. Resolved it by toggling it off in iCloud, then turning it back on. I believe Apple mentioned this in their release notes as a workaround.
     
  7. gaanee thread starter macrumors 6502a

    Joined:
    Dec 8, 2011
    #7
    So is Apple aware of Notes app crashing and which release notes they mentioned?


     
  8. EmperorTim macrumors newbie

    EmperorTim

    Joined:
    Oct 2, 2015
    Location:
    Perth, Australia
    #8
    It was in the developer notes
     
  9. gaanee thread starter macrumors 6502a

    Joined:
    Dec 8, 2011
    #9
    When toggling off Notes in iCloud it says all notes will be deleted. So when it's toggled on back again, do all notes get restored and more importantly, does it resolve crashing?

     
  10. guzzy1950 macrumors member

    guzzy1950

    Joined:
    Sep 18, 2014
    Location:
    Sacramento, CA
    #10
    I'm having the same problem with the Notes App crashing. I really want to know if turning the toggle off/on on iCloud will fix this error. I really don't want to lose all my notes.
     
  11. hobspain macrumors member

    hobspain

    Joined:
    Mar 29, 2010
    #11
    No crashing here with 1498 notes of all types (also with images and even just the shared notes in iOS 10). iCloud syncing and heavy use of the Notes app on the Mac (El Capitan).
     
  12. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #12
    You shouldn't lose your notes if they are in iCloud (they just get removed from your phone until you enable iCloud again and they would be back on the phone).
     
  13. guzzy1950, Sep 20, 2016
    Last edited: Sep 22, 2016

    guzzy1950 macrumors member

    guzzy1950

    Joined:
    Sep 18, 2014
    Location:
    Sacramento, CA
    #13
    I can confirm that turning the toggle on/off worked for me. I closed the app down and relaunched, and the notes downloaded instantly.
     
  14. EmperorTim macrumors newbie

    EmperorTim

    Joined:
    Oct 2, 2015
    Location:
    Perth, Australia
    #14
     
  15. gaanee thread starter macrumors 6502a

    Joined:
    Dec 8, 2011
    #15
    Thanks, it fixed the Notes app crashing but did lose a few recent notes which were not synced because the app crashed and there was not indication that those weren't synced.

    If Apple knew that there was a problem with iCloud sync after upgrading to iOS 10 and turning it off and then back on fixed it, then they should have automatically done this as part of the update process itself or at least inform users about potential problem and its solution. I followed all the iOS 10 news and features but nowhere it was mentioned.

    Fortunately, only a few notes were lost, but still when users come to reply on certain features, Apple should have better informed during the upgrade and not just in the developer notes.

     

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