Nothing but problems???

[Technologytwitt]

Most of these forum threads are nothing but problems.

These machines and the software running on them are extremely powerful and yet, it's extremely rare to see anyone post anything positive that they're doing with their iMac, etc.

Personally I'd like to see an entire problem free channel or one where the end result was positive

 

[MacGizmo]

Sounds like a boring forum. You want hundreds of posts per day that say "got a Mac to edit photos, not having any problems at all. Good day!"

Yaaaawwwwnnn.

 

[casperes1996]

Fact is that problems

A) Make people voice their negative opinions whereas everything going smoothly just makes people silently enjoy it and not think about it

And
2) Problems create headlines. "It's working" doesn't

 

[Samuelsan2001]

Or it could be hundreds of posts about how well their Mac has transformed their workload, increased their productivity, saved them time money and effort, tips and tricks to get the best out of them.

Of course it would just descend into the usual arguments about RAM, and USB-C anyway so it’s a moot point.

Sounds like a boring forum. You want hundreds of posts per day that say "got a Mac to edit photos, not having any problems at all. Good day!"

Yaaaawwwwnnn.

 

[vkd]

Replies would be like, "Oh I am so glad you managed to read all the latest news today on your preferred website, great that you checked the weather. I see you changed your desktop picture, well done. When you opened that video film was there a seconds delay? That would have been because it was stored on your external USB2 drive so don't worry. Its not a problem."

 

[rjtiedeman]

I read the forum for information and share assistance from other users. Solving problems is good news.

 

[Technologytwitt]

I guess it just says a lot about the society we live in... and how much further we still have to go.

 

[DeltaMac]

I agree. Wouldn't it be a Good Thing™ to have an online community, where you can come with your computer problems, or just questions. You know, a site where you might get help, or at least some feeling of belonging, when your own problem turns out to be a common one. Sometimes problems get fixed, sometimes not.
Oh wait, here's one!
Why would I need to go to that community for support when I don't have any needs (when everything about my computer is going fine)? Not often, and that's pretty normal in most of life.
And, then if my problem gets resolved, and in a good way, perhaps I don't feel the need to return just to say "Thanks"
But, amazingly, some folks do return just to say thanks. I like that a lot better than returning when the well-intended tips don't work out, or even make a problem worse. But, many times, the outcome is good, even if the result is not always a perfect one.
It's not a utopia, which would be pretty boring if life was always predictable

 

[1050792]

Until there's a company that can make everything to 100% perfection without any hardware and software defects, there will always be people complaining about their bad experiences.

 

[DeltaMac]

Even then, you will still have complainers, I think.

 

[NoBoMac]

Reminds me of the scene in "Dave", "We're spending $47 million so that someone can feel better about a car they already bought?".

(2:13 mark)

 

[rjtiedeman]

It doesn't always have to be about Apple bashing. They make a terrific but a wee bit expensive products. In the office we switched over to Imacs in 2010. Those same Imacs have been running non stop since. The only problem was a bad HD that was replaced. We have never needed to call tech support. The only issue I have is being locked out of the new Imacs for memory upgrades and loosing my work station for 3 days for a HD. My personal cMP and soon to be retired (for an Imac) has been good since 2010. The only problems have been 3rd party upgrades. The macrumors MP forum has been a lifeline for keeping it running and up to date. APPLE can't be expected to do that. In fact they don't even have the information needed to fix the problem.

 

[LorenK]

Funny you should say that because I've been a Mac User since, well, my oldest Mac lying around is a 6115, so it's been awhile and I have asked a lot of questions about problems in that time. Here's the important part though: I'm still asking, which means that regardless of the problems, there is a community that is willing to help, which is what they've done for me. I have a Wintel box that is sitting there silent, because the power supply failed, and I saw no reason to put up with the unfriendly O/S or the fractured community using those devices. My most recent Mac is a 2012 MacPro, and while I've had a couple of issues, I can happy say that it continues to purr along and I expect it to continue to do so for a number of years more, just like the 2008 3.1 before it, which continues to purr along as a media server for my son. Here's the point: they just work, which is not usually what people celebrate, but when they don't, there is a great community of users of will help fix it. And while that may seem like a lot of complaints, it really is a celebration of the love for these devices, a good thing.