Notification sound even though switch on mute?

Discussion in 'iOS 10' started by TheBrokenBee, Nov 10, 2016.

  1. TheBrokenBee macrumors member

    TheBrokenBee

    Joined:
    Nov 2, 2016
    #1
    My switch is pretty much always on mute. I kept getting some whatsapp notifcations when suddenly for one of them the notification tone played out loud. I checked my mute switch and flipped it back up and down and it didnt happen again. What gives? Has anyone else experienced anything similar?
     
  2. deano1972 macrumors 6502a

    deano1972

    Joined:
    Sep 16, 2016
    Location:
    United Kingdom
    #2
    If the mute switch is down but you accidentally push the volume up button it will turn the volume back on even though the switch is down. I think this is what happened here.

    When you toggled the switch on and off again it muted it again
     
  3. TheBrokenBee thread starter macrumors member

    TheBrokenBee

    Joined:
    Nov 2, 2016
    #3
    It played the notification tone through the speakers of the phone. Shouldn't that not happen no matter what volume button I press with the ringer switch on mute?

    For the sake of clarity I am talking about this switch

    [​IMG]
     
  4. gewawd macrumors member

    gewawd

    Joined:
    Aug 17, 2013
    Location:
    Asia
    #4
    Do you happen to have AssistiveTouch enabled? If so can you go to AssistiveTouch > Device > the icon on the rightmost should say "unmute" is your ringer switch is set to mute. If the icon on the rightmost says "Mute" you may have accidentally unmuted your device via this option since it functions regardless of your iPhone's ringer switch.
     
  5. deano1972 macrumors 6502a

    deano1972

    Joined:
    Sep 16, 2016
    Location:
    United Kingdom
    #5
    Yes I know what switch you meant and as I said if you press the volume up button while the mute switch shown on your pic is down it turns the notification volume on. Test it and see! Cheers
     
  6. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #6
    Even if it might show that the volume is increasing, notification sounds shouldn't and wouldn't be playing while the silent switch is enabled.
     
  7. deano1972 macrumors 6502a

    deano1972

    Joined:
    Sep 16, 2016
    Location:
    United Kingdom
    #7
    You are correct I've just tested that ., strange it shows volume it back on though on the screen
     
  8. GreyOS macrumors 68030

    GreyOS

    Joined:
    Apr 12, 2012
    #8
    It's playback volume
     
  9. deano1972 macrumors 6502a

    deano1972

    Joined:
    Sep 16, 2016
    Location:
    United Kingdom
    #9
    No it's definitely ringer volume that comes up on the screen here if I press the volume up button with the mute switch down .. it says ringer above the bell pic.
    Cheers
     
  10. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #10
    It can be ringer volume that is being adjusted (if that is what it's set to in sound settings) but that ringer volume won't apply until the phone is no longer set to silent mode.
     
  11. GreyOS macrumors 68030

    GreyOS

    Joined:
    Apr 12, 2012
    #11
    cheers, i've always had hard buttons disabled for ringer and forgot that
     

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