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Now my iTunes Password is TOAST

K

ken987

macrumors member
Original poster
Oct 12, 2007
43
0
So...I look on the apple boards...I'm not alone...but no help either....so I am trying here.

After upgrading to 3.0 I can no longer log into my iTunes account on my phone. It keeps saying my password is invalid. Yet when I go on my computer and log into iTunes that same ID and password works just fine.

Anyone hear if this is a bug or what? I have a lot of money in that account from a gift card so I can't just open a new account.
 
You really shouldn't be sharing your password with the entire forum...


...sorry, I couldn't resist. :D

Call Apple and see what they can do for you.
 
LOL I think I just got it....
I was saying TOAST as in its no good. My password which is not the word toast...is unuseable. I don't know what to do. Others on the apple boards have posted the same problem after the 3.0 upgrade and no one from Apple has responded. Who would I call about this problem? I didnt' see anything on support and Im worried I will be in a long line of callers anyway...
 
I'm having the same problem as you ken, guess I'm going to have to just monitor the threads today. Can't stay on hold at work so I hope someone figures out the fix for this. :confused:
 
SouthMSMac said:
I'm having the same problem as you ken, guess I'm going to have to just monitor the threads today. Can't stay on hold at work so I hope someone figures out the fix for this. :confused:
Click to expand...

And don't waste time changing your password. I use an old AOL account for iTunes so I went on to AOL and changed the password thinking...hahahahha but to no avail. Still does not work.
 
i have had the same problem since 3.0b5 and i created a thread about it and got barely any responses..i still have the same problem today and it ****** SUCKS..i pretty much cant download apps unless im near my computer

i called apple twice and they had no idea what to do
 
im having the reverse problem. itunes on my comp wont work with my password, but iphone does. go figure... i tried rating and review the sirius app (not a good review) and when i entered my password it goes away and then comes right back. whatever...
 
ken987 said:
So...I look on the apple boards...I'm not alone...but no help either....so I am trying here.

After upgrading to 3.0 I can no longer log into my iTunes account on my phone. It keeps saying my password is invalid. Yet when I go on my computer and log into iTunes that same ID and password works just fine.

Anyone hear if this is a bug or what? I have a lot of money in that account from a gift card so I can't just open a new account.
Click to expand...

I'm having the same exact problem here!

This is a big issue, hope Apple issues a fix ASAP.
 
I have an iPod touch...so I pay the 10 bucks.....and yup....SAME problem. I am so frustrated. Neither one can access the iTunes store with the correct password. My account uses an AOL email address not the Apple ID. Does anyone know ...can you transfer a balance associated with the AOL email account to an Apple ID account? I have over $85 in this account so I can't just let it go...
 
My iPhone is ok -- but what's weird is I can't write reviews for any Apps from iTunes.

When I try, it asks me to log in, but refuses my password. I can log in to look at the billing info on my account though. Something's wrong here.
 
I have the same problem too when accessing the 'Store' settings. Everything else works fine including the App Store, mobile iTunes and desktop iTunes.
 
just spent an hour on the phone with apple..the issue is with 3.0 and AOL usernames..in order to solve this you have to contact apple and have them transfer it to an apple ID instead of an aol ID
 
ViPa said:
just spent an hour on the phone with apple..the issue is with 3.0 and AOL usernames..in order to solve this you have to contact apple and have them transfer it to an apple ID instead of an aol ID
Click to expand...


That makes sense, I was having the same issue with my AOL ID. Luckily I have another iTunes account from long ago with just an email (I guess that was an apple ID) so I updated my contact and billing info and now that one seems to work.
 
trellisaze said:
That makes sense, I was having the same issue with my AOL ID. Luckily I have another iTunes account from long ago with just an email (I guess that was an apple ID) so I updated my contact and billing info and now that one seems to work.
Click to expand...

Be careful. That may allow you to download new apps but your existing apps will no longer update if you use your new apple ID.
 
ken987 said:
So...I look on the apple boards...I'm not alone...but no help either....so I am trying here.

After upgrading to 3.0 I can no longer log into my iTunes account on my phone. It keeps saying my password is invalid. Yet when I go on my computer and log into iTunes that same ID and password works just fine.

Anyone hear if this is a bug or what? I have a lot of money in that account from a gift card so I can't just open a new account.
Click to expand...

I had the same problem, I just got on iTunes clicked "store" then "View My Account" then clicked "Forgot Password?" changed my password and everything has been working fine ever since. I'm sure after you change your password you should be able to change it back.
 
The problem is isolated to users who were using the aol login information in itunes. Not just resetting your password if you have an apple id. It seems OS 3.0 on the ipod/iphone does not want to validate aol logins properly.
 
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