Now my iTunes Password is TOAST

Discussion in 'iPhone' started by ken987, Jun 18, 2009.

  1. ken987 macrumors member

    Oct 12, 2007
    So...I look on the apple boards...I'm not alone...but no help I am trying here.

    After upgrading to 3.0 I can no longer log into my iTunes account on my phone. It keeps saying my password is invalid. Yet when I go on my computer and log into iTunes that same ID and password works just fine.

    Anyone hear if this is a bug or what? I have a lot of money in that account from a gift card so I can't just open a new account.
  2. lharvest macrumors regular

    Jun 11, 2007
    You really shouldn't be sharing your password with the entire forum...

    ...sorry, I couldn't resist. :D

    Call Apple and see what they can do for you.
  3. ken987 thread starter macrumors member

    Oct 12, 2007
    LOL I think I just got it....
    I was saying TOAST as in its no good. My password which is not the word unuseable. I don't know what to do. Others on the apple boards have posted the same problem after the 3.0 upgrade and no one from Apple has responded. Who would I call about this problem? I didnt' see anything on support and Im worried I will be in a long line of callers anyway...
  4. Nicolecat macrumors 6502a


    Apr 2, 2008
  5. SouthMSMac macrumors newbie

    Mar 17, 2009
    I'm having the same problem as you ken, guess I'm going to have to just monitor the threads today. Can't stay on hold at work so I hope someone figures out the fix for this. :confused:
  6. ken987 thread starter macrumors member

    Oct 12, 2007
    And don't waste time changing your password. I use an old AOL account for iTunes so I went on to AOL and changed the password thinking...hahahahha but to no avail. Still does not work.
  7. ViPa macrumors 6502a

    Dec 4, 2007
    i have had the same problem since 3.0b5 and i created a thread about it and got barely any responses..i still have the same problem today and it ****** SUCKS..i pretty much cant download apps unless im near my computer

    i called apple twice and they had no idea what to do
  8. velvetelvis macrumors 6502


    Oct 26, 2007
    im having the reverse problem. itunes on my comp wont work with my password, but iphone does. go figure... i tried rating and review the sirius app (not a good review) and when i entered my password it goes away and then comes right back. whatever...
  9. joejoejoe macrumors 65816

    Sep 13, 2006
    I'm having the same exact problem here!

    This is a big issue, hope Apple issues a fix ASAP.
  10. ken987 thread starter macrumors member

    Oct 12, 2007
    I have an iPod I pay the 10 bucks.....and yup....SAME problem. I am so frustrated. Neither one can access the iTunes store with the correct password. My account uses an AOL email address not the Apple ID. Does anyone know ...can you transfer a balance associated with the AOL email account to an Apple ID account? I have over $85 in this account so I can't just let it go...
  11. MBHockey macrumors 68040


    Oct 4, 2003
    New York
    My iPhone is ok -- but what's weird is I can't write reviews for any Apps from iTunes.

    When I try, it asks me to log in, but refuses my password. I can log in to look at the billing info on my account though. Something's wrong here.
  12. hellomoto4 macrumors 6502a


    Jul 11, 2008
    I have the same problem too when accessing the 'Store' settings. Everything else works fine including the App Store, mobile iTunes and desktop iTunes.
  13. ViPa macrumors 6502a

    Dec 4, 2007
  14. likemyorbs macrumors 68000


    Jul 20, 2008
  15. ViPa macrumors 6502a

    Dec 4, 2007
    just spent an hour on the phone with apple..the issue is with 3.0 and AOL order to solve this you have to contact apple and have them transfer it to an apple ID instead of an aol ID
  16. trellisaze macrumors newbie

    Jun 19, 2009
    Olympia, WA

    That makes sense, I was having the same issue with my AOL ID. Luckily I have another iTunes account from long ago with just an email (I guess that was an apple ID) so I updated my contact and billing info and now that one seems to work.
  17. tester2006 macrumors newbie

    Jun 20, 2009
    Be careful. That may allow you to download new apps but your existing apps will no longer update if you use your new apple ID.
  18. AlmostJosh macrumors 6502


    Sep 13, 2008
  19. oneals2focus macrumors regular


    Aug 21, 2008
    I had the same problem, I just got on iTunes clicked "store" then "View My Account" then clicked "Forgot Password?" changed my password and everything has been working fine ever since. I'm sure after you change your password you should be able to change it back.
  20. tester2006 macrumors newbie

    Jun 20, 2009
    The problem is isolated to users who were using the aol login information in itunes. Not just resetting your password if you have an apple id. It seems OS 3.0 on the ipod/iphone does not want to validate aol logins properly.
  21. BrownManUPS macrumors 6502a


    Jul 30, 2007
    Read my mind.

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