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macuser2023

macrumors newbie
Original poster
Mar 28, 2023
3
1
Hi! My NTFS external drives suddenly stopped showing up in Finder after upgrading to Mac OS 13.3 from 13.2 probably. Can anybody please tell how do I get them to mount?

The drives are detected apparently as I can see them in disk utility but do not mount. I tried restoring to a time machine backup taken a week back but after restoring, I found that the Mac OS version did not get downgraded.

Please Help!
 

macuser2023

macrumors newbie
Original poster
Mar 28, 2023
3
1
if you are using the program NTFS for Mac from Paragon Software update it as it doesn’t work properly in 13.3 and won’t mount NTFS drives
Hi! Thank You so much for responding. Yes, I indeed use Paragon for Mac NTFS 15.10.470. I tried to follow your instructions to update it but I get the following error

Screenshot 2023-03-29 at 12.46.06 PM.png
 

macuser2023

macrumors newbie
Original poster
Mar 28, 2023
3
1
Update:

I just went to the official website of Paragon and downloaded the latest version of the software. I uninstalled the older version and reinstalled the new one . This resolved the issue for me.

Thanks for your valuable suggestion.
 
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osplo

macrumors 6502
Nov 1, 2008
348
193
It would be great if the title of the thread is appended with (SOLVED) or something like that.
 

robinsaccts

macrumors newbie
Apr 6, 2023
1
0
(Not SOLVED) yet! My NTFS for Mac from Paragon Software was working fine too (at least on Seagate drives) until I updated Macbook air M1 silicon from 13.2 to 13.3. I uninstalled and reinstalled most recent version and still doesn't work. It says that the free version I download from iboysoft site should read and write but it will only read. I followed all the instructions to enable extensions. It said I could pay when I tried to write but I'm reluctant to do that because if it doesn't work as stated in trial mode, why would I pay? Am I missing something. Does the 7 day free trial version only allow you to read the disks. If so, why does their documentation say you can read and write for free? Or, did the 13.3 update cause all NTFS versions as well as terminal efforts and plugs ins to fail? I hate to roll back to 13.2 because 13.3 is supposed to have some important security updates. My drives are large and quite a pain to remove everything to reformat to apfs or exfat. Any suggestions?
Thanks, Robin
 

FlyFast&GetBackDown

macrumors newbie
May 2, 2023
1
0
I originally had the "free" download NTFS for Mac that came with the purchase of a Seagate external drive.
After subsequently purchasing a Western Digital drive that was not visible, I downloaded and installed the "free" WD version. Then my Seagate drive was not visible.
I ended up having to bend over and pay for a licensed full version from Paragon to get both drives to be visible at the same time. There are probably other work arounds, but this is the way I chose to go...
So, long story to say that as a paid user with a license, I was able to download the most recent version from Paragon, which does work properly with OS 13.3.1(a). You do, as indicated above, have to uninstall the old version THEN download and reinstall the current most recent version. Paragon's how to page on uninstall has 2 methods and I had to use the Terminal window "method 2" to uninstall as there was no "preferences" option as described in Paragon's website.
There are a few restarts involved, then it starts working.
 
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