NTFS partition recovery suggestions?

[deskjetian]

My daughter has an external hard drive that has become totally corrupt. It was formatted as NTFS.
When I plug it into my macbook, for example, El Capitan can't read it.

Does anyone have any recommendation of an OSX partition recovery/repair utility ?
Clearly, we would prefer it to be free but I suspect that's not going to happen.

 

[Buggyflayer]

Can you see anything at all in Disk Utility ?

 

[deskjetian]

Can you see anything at all in Disk Utility ?

Thanks for your reply.
I see this.... https://www.dropbox.com/s/24q9yn83c60wi44/Screenshot 2015-11-10 18.36.47.png?dl=0

When I first plus it in I get the message "The disk you inserted was not readable on this computer"

 

[deskjetian]

and this...

 

[Buggyflayer]

The Disk seems to be functioning. If you have data you want to recover from it, your easiest option is to start from a Windows computer & run Check Disk.
http://knowledge.seagate.com/articles/en_US/FAQ/006153en?language=en_US#Mac OS Diagnostics
If there's no joy with that then it gets rather more complicated or you start spending 🙁

 

[Buggyflayer]

If you don't have easy access to a Windows PC, it may be worth trying the free version of

http://www.easeus.com/mac/mac-data-...tion-recovery/mac-ntfs-partition-recovery.htm

to see if it can scan the HDD and find your files; you'll need to copy them elsewhere as OS X can't write to NTFS natively.

I've never used this software...