(Cross posted on Apple Discussions, http://discussions.apple.com/thread.jspa?threadID=2357849 -- No replies there)
Hello everyone. I have had my 30" ACD for less than a year now and I'm experiencing some annoying issues with it.
The main one is the occasional presence, usually against a neutral gray background, of slightly darker bands approximately 2.5mm in height that move upwards on the display. They look like interference from another device but I have attempted to eliminate all sources of interference I can find. It's rather distracting if you, like I, spend over 10 hours a day working in front of your computer.
The secondary issue I have is that really gets me is that I'm actually experiencing burn in on this thing in extremely short order. If I have a Safari window open in the middle of my screen that's predominately white (against my background which is the aqua blue Apple wallpaper) and I open Aperture, or any neutral grey, I can clearly plainly see the light area that my Safari window was in. It's so obvious sometimes that the first time it happened I investigated whether Aperture had added a transparent background like you can set in Terminal.app. The amount of time that it takes for this to become an issues is extremely short. Having this very page up for the last seven or so minutes has made a very clearly defined box that I can see if I bring up a neutral gray.
The third issue that I have is that a 60 hz hum from the display gets progressively louder the lower I set the brightness. Over the past few weeks I've gone from using my display at 100% brightness to being very comfortable at just over 50%. My eyes have adjusted to the softer light and I have much less eye strain however the continual hum is more annoying now.
My final annoyance is actually the first thing that I picked up on when I got it out of the box. I assumed it was a side effect of having such a large panel but I have since been unable to see this in ACDs at the Apple store. If I have a dark image on the screen, sitting a normal 3 ft away from it, with my eyes level with the top of the screen as Apple suggests in their ergonomics guide, the left and right sides of the screen at the bottom are quite red. It is hard for me to look at edit photos fullscreen that have dark detail areas because I either have to get 6 ft from the monitor (and my desk just isn't that deep) or I have to tilt the screen artificially upwards beyond my viewing angle to compensate for this backlight/viewing angle problem.
When I decided I wanted to replace my 24" Sony CRT with a 30" LCD, I selected the ACD because I thought it would be the most refined display and I could also get it on my Mac Pro's AppleCare (which it is). I'm just mainly worried that these issues won't be resolved by Apple and they'll consider the display within spec, etc. and I'll be stuck with these annoyances for several years to come (I keep hardware for a very long time).
Can anyone provide input on whether or not they also have these issues or if they have had their ACD repaired for problems such as these?
Thanks so much,
--Ryan
Hello everyone. I have had my 30" ACD for less than a year now and I'm experiencing some annoying issues with it.
The main one is the occasional presence, usually against a neutral gray background, of slightly darker bands approximately 2.5mm in height that move upwards on the display. They look like interference from another device but I have attempted to eliminate all sources of interference I can find. It's rather distracting if you, like I, spend over 10 hours a day working in front of your computer.
The secondary issue I have is that really gets me is that I'm actually experiencing burn in on this thing in extremely short order. If I have a Safari window open in the middle of my screen that's predominately white (against my background which is the aqua blue Apple wallpaper) and I open Aperture, or any neutral grey, I can clearly plainly see the light area that my Safari window was in. It's so obvious sometimes that the first time it happened I investigated whether Aperture had added a transparent background like you can set in Terminal.app. The amount of time that it takes for this to become an issues is extremely short. Having this very page up for the last seven or so minutes has made a very clearly defined box that I can see if I bring up a neutral gray.
The third issue that I have is that a 60 hz hum from the display gets progressively louder the lower I set the brightness. Over the past few weeks I've gone from using my display at 100% brightness to being very comfortable at just over 50%. My eyes have adjusted to the softer light and I have much less eye strain however the continual hum is more annoying now.
My final annoyance is actually the first thing that I picked up on when I got it out of the box. I assumed it was a side effect of having such a large panel but I have since been unable to see this in ACDs at the Apple store. If I have a dark image on the screen, sitting a normal 3 ft away from it, with my eyes level with the top of the screen as Apple suggests in their ergonomics guide, the left and right sides of the screen at the bottom are quite red. It is hard for me to look at edit photos fullscreen that have dark detail areas because I either have to get 6 ft from the monitor (and my desk just isn't that deep) or I have to tilt the screen artificially upwards beyond my viewing angle to compensate for this backlight/viewing angle problem.
When I decided I wanted to replace my 24" Sony CRT with a 30" LCD, I selected the ACD because I thought it would be the most refined display and I could also get it on my Mac Pro's AppleCare (which it is). I'm just mainly worried that these issues won't be resolved by Apple and they'll consider the display within spec, etc. and I'll be stuck with these annoyances for several years to come (I keep hardware for a very long time).
Can anyone provide input on whether or not they also have these issues or if they have had their ACD repaired for problems such as these?
Thanks so much,
--Ryan