Nvidia - Good News!

Discussion in 'Buying Tips and Advice' started by tri3limited, Aug 13, 2008.

  1. tri3limited macrumors 6502

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    #1


    Well it looks like good old Dileep has saved the day as far as my iMac purchase is concerned!

    The best news is that if he or his company have lied to me, I have his word in writing that the 8800GS iMac graphics cards are 100% categorically confirmed as being unaffected... which means I can my money back if it ever is defective!!


    EDIT: By the way - I don't hate ATi, I just put it as a little tempter into getting a good solution!
     
  2. 7031 macrumors 6502

    7031

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    #2
    But doesn't the iMac have laptop parts? (with the exception of the harddrive)
     
  3. tri3limited thread starter macrumors 6502

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    #3
    Wow! A follow up email from PR minutes later!


    Email from Derek Perez - Nvidia Public Relations Director
    In all fairness the news is fairly good!



    UPDATE:
    Wow! Taking about Director of Public Relations for a reason!

    I'll happily take all the freebies i can get!


    UPDATE 2:
    The Inquirer has been made aware of the situation and has been given relevant contacts for Nvidia so as to correct their articles where they find necessary. This has been acknowledged.

    I'm currently attempting to get further information regarding the MacBook Pros... and hopefully another t-shirt :D
     
  4. Firefly2002 macrumors 65816

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    #4
    I sincerely hope this is accurate, and that other, newer nVidia cards such as the mobile 9600 GT are not affected.

    However, the 8600 GT does not seem to be isolated incidents.... many people on the forums are experiencing failure.
     
  5. tri3limited thread starter macrumors 6502

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    #5
    This is the key line for me;
    At worst we have a solid quote that can be used in our favour if your chips fry because of the defect.
     
  6. nick9191 macrumors 68040

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    #6
  7. CristobalHuet macrumors 65816

    CristobalHuet

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    #7
    The only source regarding this is the not so reliable Inquirer and the even less reliable blogger that published it, the guy's out to get nVidia.
     
  8. theLimit macrumors 6502a

    theLimit

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    #8
    This is good to hear. I'm of the opinion that this whole matter has been greatly blown out of proportion. I've had no problems with my MBP, and I boot into Windows to play games almost daily.
     
  9. Abhorred macrumors member

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    #9
    Yes, please do try to get some information on the current model Macbook Pros. We haven't heard anything from nVidia or Apple about them aside from Steve Jobs saying "At this time we think they're fine," or somesuch, and any little bits of official words are better than none.
     
  10. tri3limited thread starter macrumors 6502

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    #10
    Well i'm still unsure of the exact MBP issues. Apple is yet to get back to me on that one, and i'm going to leave Nvidia alone until tomorrow (need to make sure he ships my t-shirt first!).

    The MBP was the one that looked most likely to be stuck, but with the good news on the 8800GS, I feel that there's a fairly decent chance that, at worst, the current MBP chips have been rectified as Mr. Perez states that they have "taken the necessary steps to ensure that all NVIDIA chips currently in production do not exhibit the problem."

    There's a reasonably good chance that this could include the MBP. Although until i hear otherwise, this still amounts to speculation.
     
  11. kabunaru Guest

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  12. gehrbox macrumors 65816

    gehrbox

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    #12
    I'd like to believe NVidia.

    Then I think about the denials made by John Edwards. I wouldn't necessarily blow off stories by tabloid news.
     
  13. noodle654 macrumors 68020

    noodle654

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    #13
    Ok...well I have a MacBook Pro and it would be great if Apple created a program for us 8600 users...just give us a dates of affected machines.
     
  14. UltraNEO* macrumors 601

    UltraNEO*

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    #14
    I'm kinda hoping mine's outta the danger zone since it's purchased over 12 months ago... let hope we hear something soon, I don't wanna be stuck with a time bomb should the rumours be true!
     
  15. tri3limited thread starter macrumors 6502

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    #15
    Update

    I've gotten in touch with the Nvidia PR again today, with regards to the 8600M GT card currently residing in MacBook Pros.

    As he stated that current chips in production have no defects I think it's fair to say that current MacBook Pros are fine, however to be sure I have asked him to confirm this.

    I have also asked about any affected 8600M GT cards and whether he can tell me which batches were affected, if any, and how to identify these chips. I am also trying to obtain a time frame of when this problem existed.

    I am still awaiting a response from the Apple camp... .... ..... I think it might be a long while with them!
     
  16. xgman macrumors 601

    xgman

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    #16
    Simply not true.
     
  17. gehrbox macrumors 65816

    gehrbox

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    #17
    Talking to a PR rep is a lot like talking to a sales rep. They are not going to undermine their products or make statements that will get them canned. Take anything PR says with a large grain of salt. NVidia is already in a heap of trouble over the self admitted large volume chip problems. I doubt you will hear anything bad from their end until somebody comes along and proves it to be fact.
     
  18. noodle654 macrumors 68020

    noodle654

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    #18
    This cant be right. Current MBP are failing with a slightly lower rate than the older ones (dubbed the Santa Rosa).
     
  19. mct74 macrumors member

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    #19
    Well this is my first post and have been in the market for a MBP to switch from Dell/Windows and recently discovered this site. The nvidia issue is concerning. I want to take advantage of the education promos out now, but if it means getting a bum video card - that is not worth it.

    I called Apple sales last night and asked them if the video cards in the MBP were affected by the recent nvidia defects. The sales person told me they were not aware of any issues with nvidia cards or the MBPs. He said that the MBP is a fine machine and if anything were to pop up, Apple's great warranty would cover any problems. I explained that I did not want to end up with a laptop that would be in warranty repair for known defective parts. He reiterated that they were not aware of any problem and that I would need to contact nvidia for more information. I asked to be transfered to a tech and he said he would, but when he did, a message came on saying "You have reached Apple outside of our normal business hours" and I got hung up on (nice first time call to Apple eh?).

    I took the time to contact nvidia tech support today to see if I could get any information. The first tech I was transferred to simply read from his script, stating that "we do not have a list of the specific chips that were affected and that the laptop manufacturers were informed of what issues were in which cards". I then stated the obvious - "so you have a list" and after directing me to the nvidia support site to pull up knowledge base article "2214", which basically states to contact your laptop manufacturer, I explained to him that I already tried that.

    I said I felt like a ping pong ball in this mess and all I want to do is buy a laptop, but when asked if my laptop will contain an affected GPU, all Apple will say is I need to call nvidia and nvidia says I have to call Apple.

    Once he realized I was not hanging up until I got a straight answer, he asked me to hold while he got his supervisor. Once his supervisor got on the phone, I explained the whole thing again. He apologized for the back and forth and finally provided some useful information.

    He said that the graphics cards being used right now have been corrected. He said that as of July of 2008, the cards being used are all fine. He did say that cards made prior to this date would have been affected. However, he said that if I am buying a MBP now, it should be fine as long as it was manufactured AFTER June of this year.

    He then told me to contact Apple again, but make sure to ask for a senior technician to verify the MBP I am ordering was made after June.

    So here I sit debating whether to believe any of this and take advantage of the education promos or wait and see if Apple will release a new MBP in the next month {sigh}.
     
  20. Insulin Junkie macrumors 65816

    Insulin Junkie

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    #20
    What response did you expect? "Dear sir, yes, they're defective too. Thanks anyway, the nVIDIA team" :p
     
  21. Santa Rosa macrumors 65816

    Santa Rosa

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    #21
    I still have a bad feeling that £600 is going to be leaving my bank account on a new logic board. I will fight for it but its not looking pretty at the moment. Touch wood and send up a prayer, hoping for the best...
     
  22. SaSaSushi macrumors 68040

    SaSaSushi

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    #22
    The mobile nVidia 8800GS parts in question were introduced in the late-2008 iMac and therefore were not available for purchase over a year ago. :p

    If you are referring to the 8800 GT in your Mac Pro (from your signature) then you should know that the failure in question was apparently limited to notebook parts only as repeatedly mentioned.
     

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