Nvidia iMacs now available as refurbs!

Discussion in 'iMac' started by panzer06, Apr 28, 2009.

  1. panzer06 macrumors 68030

    panzer06

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    Kilrath
    #1
    I wonder if all those ATI 4850-based systems that have been swapped out will end up as refurbs too. I'd really like to get one of those.

    Cheers,
     
  2. 24usedtorock macrumors regular

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    Apr 26, 2009
    #2
    I wish they'd share what was done to them.
     
  3. iLog.Genius macrumors 601

    iLog.Genius

    Joined:
    Feb 24, 2009
    Location:
    Toronto, Ontario
    #3
    Yeah, Apple is always tight-lipped with everything. They don't even tell you what updates do. Vague descriptions are as helpful as no description.
     
  4. 24usedtorock macrumors regular

    Joined:
    Apr 26, 2009
    #4
    Well there is a top of line iMac (w/ 130) that is $350 off from retail price, and there are the 13 or 1499 machines only a $100 difference, so hmmm I wonder what was done there... Clearly more extensive work was done on the more expensive model.
     
  5. rjp macrumors regular

    Joined:
    Feb 25, 2008
    #5
    They dust it off.

    I think they just fix any cosmetic issues, reformat the HD and give you a new keyboard/mouse. Oh, and they do a wonderful job applying screen covers so it looks like new when you get it. Unfortunately, I've received 2 bad 24" 2.8's in a row now (display issues), so I'm kind of less enthusiastic about the refurb process than I used to be.
     
  6. panzer06 thread starter macrumors 68030

    panzer06

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    #6
    Well I hope they've repaired whatever mechanical issue that got it returned in the first place too. :)
     
  7. rjp macrumors regular

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    Feb 25, 2008
    #7
    I imagine most times they do, but not always apparently. They may not even notice it or agree it's a problem, as in the screen issues. So while the original owner returns it as unacceptable, it just gets cleaned up and goes right back out again in the hopes that the next buyer won't be so picky I guess. At least I believe that's what happened in my cases.

    The *best* case would be if something was obviously broken and then repaired. Then it's good as new. In that case a refurb is a great deal.
     
  8. MorzillA macrumors 6502

    MorzillA

    Joined:
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    Miami
    #8
    :eek: sorry to read that. I have not had any issues with my mini, and it's a refurb, should I worry or keep enjoying the sh__ out of it?!


    :apple:
     
  9. rjp macrumors regular

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    Feb 25, 2008
    #9
    I wouldn't worry at all. Once you get a good one it's a keeper. Enjoy!
     
  10. Peterg2 macrumors 6502a

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    Montreal, Canada
    #10
    I have been following what has been happening with your refurbished models and the last I recall was that you were returning the the one which had screen blotches for another one. What were the display issues on the replacement?
     
  11. rjp macrumors regular

    Joined:
    Feb 25, 2008
    #11
    Yes. The second one had a 3 inch semi-circular bleed of greenish light in the middle bottom edge. A little backlight bleed is acceptable, but this was all in one place and looked bad.

    They have already offered to send another or refund me. I haven't decided what I want to do yet. I may just give up on the 24" refurb option and stick with the 20".
     
  12. panzer06 thread starter macrumors 68030

    panzer06

    Joined:
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    Kilrath
    #12
    These are the $1199 C2D 2.8 ATI2600-based 24" refurbs you've had trouble with? Such bad luck, everyone I've talked to whose bought that one or the 2.4 version have been very pleased.

    Good luck going forward.

    Cheers,
     
  13. Peterg2 macrumors 6502a

    Joined:
    Jan 28, 2008
    Location:
    Montreal, Canada
    #13
    Thanks for the reply. Here is my question. Do you suspect, taking into account the often extremely non-critical public-at-large (as opposed to here) that these two iMacs you purchased were returned for the specific monitor issues and simply were not checked before being "refurbished"?

    To put it another way, are refurbished more likely in your view - albeit conditioned just by your experience of two iMacs - to have things wrong with them say on the monitor level? I am just seeing and reading in various threads so much which flies in contradiction of Apple's reconditioning policy.

    I can see myself trying one reconditioned and if that has issues, going for one clearance and if that has issues then go into the Apple Store and not leave until I get one to my satisfaction (albeit the lower end 24" with the integrated Nvidia graphics)
     
  14. rjp macrumors regular

    Joined:
    Feb 25, 2008
    #14
    You bring up an important point, and one I have also thought about. I believe it is reasonable to assume that refurbs will in general be of slightly lesser quality than new for the following reasons.

    Here is my thinking. Let's consider just the case of displays for example. All LCD displays have some imperfections, and every one is a little different. Some imperfections are more noticeable than others. All units sold meet Apple's quality standard which allows a few minor imperfections of course.

    Most people won't care about minor display imperfections, but discriminating users will return their units until they get one that meets their higher standards. Since these units originally met Apple's standards of quality, the slight imperfections will not get "fixed" by the refurb process. The unit just gets cleaned up and sold again. The end result is that the percentage of units with noticeable defects is higher in the class of refurbs than it is in the class of new. So you have a higher probability of buying a minor defect if you buy refurbished.
     
  15. Peterg2 macrumors 6502a

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    Montreal, Canada
    #15
    rjp,

    That was a well-thought-out reply. It makes me wonder whether I should just go directly for the clearance models or if I am willing to go through the throes of disappointment and returning, not that I am going to avoid that with a clearance model.
     
  16. mobhit101 macrumors newbie

    Joined:
    Apr 30, 2009
    #16
    Sold out?

    So I saw it the new refurb model in the store yesterday but it isn't there anymore!

    Did those sell out that quickly? I was going to pick one up tomorrow :(
     
  17. jtgotsjets macrumors 6502

    jtgotsjets

    Joined:
    May 20, 2004
    Location:
    Lawrence, KS
    #17
    ^they will show up again; things appear and disappear in the refurb store constantly.

    rjp- many people here find the opposite to be true- that the refurb macs, by virtue of being checked twice, in essence, that the incidence of minor defects is lessened.
     
  18. PaperMacWriter macrumors 6502

    PaperMacWriter

    Joined:
    Apr 5, 2009
    #18
    I would assume that this means that the new iMacs a plagued with problems? I probably won't buy a new iMac any time soon.... at least until all issues are known to be solved.
    SG :apple:
     
  19. panzer06 thread starter macrumors 68030

    panzer06

    Joined:
    Sep 23, 2006
    Location:
    Kilrath
    #19
    Good point, must be a lot of returns to cause so many refurbs of a current model to become available so soon. I can only imagine how many 4850-based iMacs will show up!

    Cheers,
     
  20. rjp macrumors regular

    Joined:
    Feb 25, 2008
    #20
    I read that too, but I reject this line of thinking because it just doesn't make sense.

    I believe this thinking applies to major defects, but not to minor ones. What I am talking about here with my imac screens are definitely what I would characterize as minor defects. Most people would not even notice them, but to others a visible display imperfection is not acceptable. It all depends on the user.

    If you think about this it really makes good solid sense. No two units are identical, and every computer has some minor quirks: the fan might be a little noisy in one, there might be a vibration in another, one might have a little more backlight bleed or a few dead pixels, etc. These are quality deviations, but not defects. These meet Apple's quality standards (which are actually quite high compared to others). It is possible that some of these issues might get flagged the second time through QA, but if they're really not considered defects why would they be fixed? Think about it.

    For the vast majority of consumers these minor imperfections will not be a problem. For more discriminating users where this would be a problem Apple allows exchanges for another machine. Based on this it stands to reason that the pool of computers sold as refurbs should have more minor imperfections since essentially it has already been "picked through".

    This does not mean I think refurbs are not a good buy. On the contrary. I think Apple products are excellent, and their refurbs are just slightly below excellent, but still better than anything else out there by far. I mean let's be honest, this imac is one incredible machine. And buying a refurb you can save 200-300 dollars, and still you have the option of exchanging it if you get one with issues you can't live with. But if you want perfect, you may need to consider buying new. Still this is no guarantee.
     
  21. rjp macrumors regular

    Joined:
    Feb 25, 2008
    #21
    New machine offered as replacement.

    Well I just heard back from Apple. They are offering to give me a brand new 24" imac as a replacement for my second refurb.

    They say I can have either the 2008 2.8 or the 2009 2.66 at my option. The 2009 can hold more RAM and has a larger HD, but in general it is slower both in CPU and GPU, so I'm not sure which to take.

    I am really happy with Apple customer service about now.

    Thoughts on which to take?
     
  22. Peterg2 macrumors 6502a

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    Jan 28, 2008
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    Montreal, Canada
    #22
    I answered that in another thread but one question - what happens if you get a sub-par display again? :)
     
  23. panzer06 thread starter macrumors 68030

    panzer06

    Joined:
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    Location:
    Kilrath
    #23
    I'd still still with the 2008 2.8 (I prefer the better GPU), I think either way you really just want one with a good screen.

    Cheers,
     

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