NY Times article (blog): The iPhone Excuse"

Discussion in 'iPhone' started by iPhoneNYC, Mar 26, 2009.

  1. iPhoneNYC macrumors 6502a


    Nov 25, 2007
    This is in today's electronic edition of the NY Times and has a whole bunch of comments over there...

    The iPhone Excuse

    A couple of weeks ago, my colleague Matt Richtel — a handsome devil if ever there was one — spoke truth to power. He said the thing that no one was saying, yet needed to be said. Here it is in a nutshell:

    For all its abilities and powers, the iPhone is a tremendous pocket computer, but a lousy phone.

    And he’s absolutely right. I’ve owned an iPhone 3G since Christmas, and I could add my voice to the growing angry chorus. See, before I was with Apple and AT&T, I was a Verizon customer for years. And I don’t know what it’s like where you live, but here in 212/718, you can’t swing a cat and not hit a big, strapping band of CDMA frequency. Verizon has New York in a wireless headlock.

    Switching to an iPhone, I immediately noticed the difference. My office? Don’t even — I get nothing there. At home? Better, but not quite the same. And dead spots all over the place. At any time, I can (and do) lose a call.

    But then I realized something. AT&T and Apple have given me a gift.

    The promise of ubiquitous communication has also been its peril. With the iPhone, I have something that can cut out, that can drop a call, that can miss a voicemail. This is like gold in my hand: My ability to duck, shirk and hide has been restored.

    “What’s that? You called me three times already? Sorry, man — got an iPhone.”

    (That sound you just heard? That’s the sound of freedom, baby. Glorious, dissembling freedom.)
  2. wyatt23 macrumors 6502a


    Mar 7, 2006
    Forest Hills, NY
    haha, OK... if that's what you want. i'd much rather say, oh sorry my phone was on silent.

    i have never met a single person that was happy with their service on their iphone, but rather happy with their iphone device.
  3. juswest macrumors regular

    Jul 30, 2008
    sorry that the service sucks there in N.Y but it works fine for me here in Richmond. Might just want to switch providers
  4. dlamin517 macrumors 6502

    Jul 12, 2008
  5. anjinha macrumors 604


    Oct 21, 2006
    San Francisco, CA
    I have the iPhone since August. The only time I had dropped calls was when i was talking with my sister, who has terrible reception at her house.
  6. SFStateStudent macrumors 604


    Aug 28, 2007
    San Francisco California, USA
    SAM GROBART speaks of things that many iPhone owners don't want to repeat to others, let alone to themselves. Regardless of the situation where you live, travel or work, there will always be someone in the exact same situations that GROBART describes; and as long as AT&T has spotty cell phone coverage and refuses to accommodate those less fortunate customers, there will continue to be those silent revolutionaries that stand-up to be counted only when someone like GROBART speaks. Well said GROBART; nice post "iPhoneNYC" thou hast posted thy TRUTH......:eek::eek::eek::eek::eek::eek::(:(:(:(:(:(:(
  7. Goona macrumors 68020


    Mar 11, 2009
    So how come us iphone users who don't live in the States don't experience these issues?
  8. ntrigue macrumors 68040


    Jul 30, 2007
    It's true. I was a Verizon customer for six years and AT&T offers an inferior experience. If Verizon began selling a CDMA iPhone I would pay termination and switch instantly. So many times I look at my iPhone and just say, "seriously, no hills or buildings and you're just gonna drop the call?!"

    On 2.0-2.1 it was definitely the iPhone but overall it's just AT&T. They have, to their credit, dramatically improved since 2007.
  9. PoitNarf macrumors 65816


    May 28, 2007
    Northern NJ
  10. theDUB macrumors 6502a


    Nov 15, 2008
    SLT, CA
    I can definitely say that the service (dropped calls, reception, etc) was better in my area* with the Verizon RAZR than my iPhone. I switched to ATT with my iPhone so I haven't experienced their network w/ any other phone. My VZ RAZR almost never dropped a call. iPhone does it regularly. Neverless, the service is still passable, I can live with it.

    When people ask about my iPhone I tell them "I absolutely love it. I'm addicted to it. Greatest thing since sliced bread. It's a terrible phone though".

    *lets not forget that your service is very much dependent on your location. people in different areas can have very different experiences.
  11. BergerFan macrumors 68020


    Mar 6, 2008
    Mos Eisley
    I've had an iPhone for just over a year now(1st gen then 3G), and I've never had any call quality issues here in the UK, or read about any over here too. It must be AT&T's fault over there.
  12. QCassidy352 macrumors G4


    Mar 20, 2003
    Bay Area
    Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 2_2_1 like Mac OS X; en-us) AppleWebKit/525.18.1 (KHTML, like Gecko) Version/3.1.1 Mobile/5H11 Safari/525.20)

    I was a vzn customer for close to that long, and I disagree. In my experience the two have been equally as good as each other - and yes, both are quote good.

    I know a lot of people refuse to leave verizon because of a perceived difference on network quality, but where I've lived (DC and Boston) I just haven't seen it.
  13. instaxgirl macrumors 65816


    Mar 11, 2009
    Edinburgh, UK
    Same, on a 1st gen. No call drops ever, always have edge :) (bliss after having a Sony Ericsson for about 15 months that dropped pretty much every call, even in the city centre :mad:)
  14. koobcamuk macrumors 68040


    Oct 23, 2006
    Same here. It must be AT&T being crap. O2 reception is great here and I haven't ever had a dropped call. The phone is great... it's the American networks that suck.
  15. Dr. Cabrera macrumors 65816

    Aug 25, 2008
    Los Angeles
    Yes because the carrier has nothing to do with it :rolleyes::rolleyes:.... God this is exactly why the old print media .

    My roommate use to have Verizon and would always gloat about how much better his reception was compared to my horrid reception ( he had a razr and I had a Sony ericsson on at&t). Now we both have iPhones and are both on AT&T

    He immediately complained about the lack of reception, but got over it after 2 months

    My reception with the iPhone is actually better now compared to my old sony erricson

    It's all relative, the iPhone actually get's decent reception, but AT&T has a weaker network ( at least in my area)
  16. numbersyx macrumors 65816


    Sep 29, 2006
    Silly title and content for that article. iPhone is not a lousy phone. AT&T are lousy service providers....
  17. Stampyhead macrumors 68020


    Sep 3, 2004
    London, UK
    Yep, totally. I had an iPhone with AT&T in the Kansas City area when I lived in the States and the service was ok. But now that I'm on O2 in the UK it's much better.
  18. ayasinsk macrumors regular

    Apr 29, 2008
    This reporter is clearly an idiot. Don't blame the iPhone, blame the network it's on.
  19. Small White Car macrumors G4

    Small White Car

    Aug 29, 2006
    Washington DC
    What's the difference?

    Apple forced me to sign up for AT&T when I bought the iPhone. If the bad reception is the phone's fault or the providor's fault, what's the difference? I had no choice in the matter, so who's fault it is is irrelevant.

    The article is true. If you own an iPhone in the U.S. you probably have "average" call service at best. That's all he said and there's nothing incorrect about that statement. How can one be 'silly' or 'an idiot' for pointing out a truthful fact?
  20. cellocello macrumors 68000


    Jul 31, 2008
    Toronto, ON
    It bugs me when people blame the iPhone for service quality or service prices. ESPECIALLY when the issue is US-centric (aka problems with at&t).

    Did you see those gas prices? DAMN YOU SPECIFIC MODEL OF HONDA CIVIC THAT I OWN!!
  21. Demosthenes427 macrumors regular

    Aug 23, 2007
    My phone rarely cuts out, regardless of where I am on campus here in Geneseo or back home on Long Island. Hell, my college campus is the only location in Geneseo with 3G service (don't ask me how). I've had a few cutouts but those were in known dead zones in my hometown. Other than that, no problems here :)
  22. Small White Car macrumors G4

    Small White Car

    Aug 29, 2006
    Washington DC
    But he didn't blame the iPhone.

    He said that owning an iPhone on AT&T doesn't work as well as his old provider, and I would agree with that.

    Where does he say it's the iPhone's fault and not AT&Ts? It looks like he's making it very clear that the difference was leaving Verizon.
  23. ayasinsk macrumors regular

    Apr 29, 2008
    Ok so if I buy a new fancy computer and get a crappy internet provider and as a result have poor online experince I should post an article about how bad this fancy new computer is? Little white car did you go to one of Sarah Palin campaigns last year?
  24. davidjearly macrumors 68020


    Sep 21, 2006
    Glasgow, Scotland
    No such problems in the UK. Never had a dropped call - and I get near perfect 3G signal throughout the entire City. Same in Glasgow and Edinburgh when I am down there.
  25. Small White Car macrumors G4

    Small White Car

    Aug 29, 2006
    Washington DC
    So let me get this straight:

    You buy a computer that ONLY works with a crappy internet provider, and so your internet expience is bad. This is the same for anyone who buys the computer since that's the only ISP it works with.

    So you sit down to write your review knowing that any reader will have the exact same online experience that you have had.

    You're telling me that you wouldn't mention that in the review? You'd just ignore it and say that the computer is capable of a good internet connection without mentioning the fact that the user will never experience that because it's impossible to get?

    How is that helpful?

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