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I am assuming they have their CAD system on this new phone which allows the officers to actually see the calls before they are sent by radio. We have this on our iPhones and it was not available for Windows phone thru our vendor. It definitely speeds response time especially in a very busy place like that.

Yes their former phones had cameras. There is a program on iOS they are using that streams cameras to their phones from events and from dispatch that allows them to see what is going on prior to their arrival.
Great info, thanks!
 
As a former Windows Phone user, I think their problems really started when they failed to produce any flagship devices after the Lumia 1520. By the time the 950 launched, it was entirely too late already.

Sure... more Lumia flagships would have been nice... but Windows Phone was already in a bad shape even when the Lumia 1520 was released.

The Lumia 1520 came out in Q4 2013

At that time... total Lumia Windows Phones sales were in the neighborhood of around 8 million units a quarter.

But during that same timeframe... iOS and Android phones were selling 300 million units a quarter.

So even if they followed up the Lumia 1520 with another flagship the next year and consistently every year after... there still wouldn't have been enough of them out in the world to get developers' attention. Windows Phone was tiny in the grand scheme of things.

I hear ya... along with other comments saying they wished there were more Lumia flagships.

But I doubt it would have affected the eventual outcome.
 
Wow, 2018 and they're only doing this now. ...snip
Not clear why you would be shocked.
It was reported last year:
MacRumors 8/2017: NYPD Defends Choosing Windows Phones, Confirms Plans to Switch to iPhones
[doublepost=1517927869][/doublepost]
I don’t understand how they bought a windows phone in the first place. Who thought that was a good idea
Microsoft? Maybe. Probably not.
Usually high level executives that are out of touch with actual usage makes these decisions. What possibly factored in, is that they probably have a lot invested in MS technologies, so the customer rep probably offered them a huge deal to use the phones
If I remember right, they got a really good deal from Microsoft.
I'm not too concerned about if its an iphone or an android but for them to have been using microsoft is bizarre and troubling. Windows is only holding onto laptop and desktop markets because of entrenched developers, i would love to see someone like google really tackle it with something other than chrome OS.
Hopefully they've left it on iOS 10 for longer battery life and better performance.

Some answers can be found here:
The Verge:
New York City cops will replace their 36,000 Windows phones with iPhones
66 comments Following the death of Windows Phone 8.1

The NYPD is giving up on its 36,000 Windows phones and moving to iPhone
Endgadget 10/2017: NYPD is already replacing its Windows phones with iPhones
Macrumors: NYPD Expected to Replace 35,000+ Windows Phones With iPhones
 
The NYPD made the right decision. Apple needs to focus more on business corporations.
They do. We're no where near this volume, but we have over 300 iPads, over 50 iPhones and a few iPod touches now in active service in my company, and we're not the only company in the beverage distribution industry using iOS devices in many sales and distribution functions.
 
iphones5n-4-web-800x541.jpg

Image via New York Daily News

In a few years they will realize how horrible the iPhone is and switch to android.
 
Sure... more Lumia flagships would have been nice... but Windows Phone was already in a bad shape even when the Lumia 1520 was released.

The Lumia 1520 came out in Q4 2013

At that time... total Lumia Windows Phones sales were in the neighborhood of around 8 million units a quarter.

But during that same timeframe... iOS and Android phones were selling 300 million units a quarter.

So even if they followed up the Lumia 1520 with another flagship the next year and consistently every year after... there still wouldn't have been enough of them out in the world to get developers' attention. Windows Phone was tiny in the grand scheme of things.

I hear ya... along with other comments saying they wished there were more Lumia flagships.

But I doubt it would have affected the eventual outcome.

I think the lack of good devices is was what hit the fans the hardest. MS had a loyal base that wanted to promote it, but there was nothing to promote except devices powered by budget SOCs. I think what really did MS in regarding adoption was the rebooting of the OS 3 times. WP 8.1 was actually innovative in places and very stable, but then W10M actually dropped some features and also took a huge hit in stability. There were signs of success, especially in some European markets, but it quickly faded during all those aimless years.
 
iphones5n-4-web-800x541.jpg

Image via New York Daily News

In a few years they will realize how horrible the iPhone is and switch to android.
I love Android. My Pixel 2 is amazing. I can’t wait to see what the Pixel 3 will bring. I’m also always keenly interested in what Samsung, HTC and LG and Huawei and Xiaomi are doing. At some point in a few short years I can see myself going exclusively to Android if the things I want to happen at Apple fail to materialize.

But for the police...really? No...not there yet. Quality control has been horrible on the 2017 Pixel 2 XL variant. I have lost count of how many people I’ve seen, and that includes my husband and myself, who have had to go through Google’s RMA process to get a non defective phone. Some people have endured this three or more times! That’s not very encouraging.

The Pixel 2 fares much better in terms of QC, but is probably too small for a lot of these guys. That would leave you with major players LG and Samsung. Politically, there might be some issues going with foreign manufacturers right now. That aside, LG customer service is not well established and proven in the US nor is quality. HTC is struggling.

The Chinese manufacturers are butting up against security concerns and protectionist policies, as seen in the recent breakup of the deal between AT&T and Huawei over security concerns. Lack of official carrier support hurts Huawei, Xiaomi and HTC since a lot of customers rely on the carriers for customer support when things go wrong on these imports.

Samsung would be the best bet, but they can lag and and be incredibly fragile. The Active versions of the Samsungs would suit them but I think those are AT&T exclusives. I don’t think the police would even be getting the latest flagships. Every Samsung my husband and I have used has run into very inconveniently timed hiccups. That’s not a big problem for us, but for a police officer it could be dangerous.

I realize iOS 11 has some issues, but Apple is committed to fixing them and I have not run into any that stop me in my tracks except very, very rarely.
 
I think the lack of good devices is was what hit the fans the hardest.

Yeah... the hardcore fans got dumped on the most. But the platform couldn't have survived solely on hardcore fans.

It still needed apps for the mainstream users.

Sure... Microsoft paid some developers to bring their apps to Windows Phone. But that was never gonna be a permanent solution.

Someone who creates the next Vine or Periscope will go to iOS and Android by themselves.

The developers go to the platforms... not the other way around.

There were signs of success, especially in some European markets, but it quickly faded during all those aimless years.

I'm sure you're referring to the time Window Phone reached a market share high of 17% in Italy in 2013.

But even if every person in Italy owned a Windows Phone (60 million people)... that was still nothing compared to the billion Android and iOS smartphones that were used by everyone else on Earth. (after some research... there were probably only about 10 million Windows Phones in Italy)

It made a nice headline to say Windows Phone beat iOS in Italy... 17% for WP and 12% for iOS.

But I guess we're gonna ignore that Android had 66% market share in Italy at that time?

I'm not sure how much of a "success" Windows Phone was when its crowning achievement was reaching a high of 17% in the 23rd most populous country on Earth.

I've heard the tale of "some European markets" for years. It's a smokescreen. :p

I'll agree that Microsoft was aimless... but what were they really gonna do? Android and iOS were HUGE. There are some hurdles that you just cannot jump over.
 
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hopefully these cops are being taught that anything done on these phones; from texting, photos, videos, emails belong to their employer. They hopefully are being taught that all that info can be used by both prosecution and defense. As such, they should be taught to keep their personal communication off these devices. That way, certain employees' texting don't result in another media circus like those idiotic FBI and DOJ workers.
 
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Someone at the government level should be held responsible for picking a dying platform.

At the time, I'm sure it was the least expensive and made the most sense budget-wise to implement. They have more than made up for that mistake now.
 
I don’t understand how they bought a windows phone in the first place. Who thought that was a good idea

It was probably the cheapest option. In government contracts, the lowest bid always wins even it's for the worst phone on the market.
 
Apple was the only obvious American Company after Microsoft. I suppose Google Pixel could have been the only other choice - but I suspect the procurement process started before the Pixel came on the scene.

Also I think the iPhone would be the choice mainly because of the security with iOS. That's likely crucial in a sense with law enforcement using these phones for work related purposes and protection of private data.
 
O
Interesting that you joined 21 minutes ago and this is your first post
That's weird you find that interesting and even took the time to post that. Very profound.
[doublepost=1517959584][/doublepost]
At the time, I'm sure it was the least expensive and made the most sense budget-wise to implement. They have more than made up for that mistake now.
They purchased Windows Phones to coincide with their Fusion Center that is built on a MS platform. MS AWARE. That's why. They actually wanted to switch to Androids but AT&T is giving away IPhone like they grow on trees. It was an economic decision. Our organization of 1800 is moving from IPhone to Android because of all the complaining. They are a horrible Enterprise device and always have been.
 
O

That's weird you find that interesting and even took the time to post that. Very profound.
[doublepost=1517959584][/doublepost]
They purchased Windows Phones to coincide with their Fusion Center that is built on a MS platform. MS AWARE. That's why. They actually wanted to switch to Androids but AT&T is giving away IPhone like they grow on trees. It was an economic decision. Our organization of 1800 is moving from IPhone to Android because of all the complaining. They are a horrible Enterprise device and always have been.
What Android phones is your organization moving to?

Also, welcome to the forum. We do get a lot of odd trolling from time to time so a very barebones anti-iOS/pro
-Android post is usually going to get the kind of criticism you’re responding to. It helps if you qualify your comments with additional information to support your statement so that we can better understand your point of view. Which you just did, so thank you.
 
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They do. We're no where near this volume, but we have over 300 iPads, over 50 iPhones and a few iPod touches now in active service in my company, and we're not the only company in the beverage distribution industry using iOS devices in many sales and distribution functions.

And where are the Macs?
 
I don’t understand how they bought a windows phone in the first place. Who thought that was a good idea
Usually some Windows centric dude in IT determines that's best for all the staff not in IT because IT always knows best.
 
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Interesting that you joined 21 minutes ago and this is your first post

You know your product is doing really well when people feel the need to spend the limited time in their limited life criticizing it, going out of their way to join a popular Apple forum to do so.
 
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Wow, 2018 and they're only doing this now. I think MS [Steve Ballmer] had a chance to carve out marketshare with windows phones, but made so many missteps, its failure was inevitable

I fixed it for you.

Just my US$0.02. The failure of Windows Phone can be laid squarely at the feet of Steve Ballmer who couldn’t see how technology was changing.

Microsoft thought they could just throw money at mobile and bowl over iOS and Android just like they did every other competitor that threatened them in the PC software market. They didn’t realize how far ahead Apple and Android were until it was too late to catch up.

It’s a real shame because I Windows phone device could have been a great device to supplement a work Windows computer.
[doublepost=1517976674][/doublepost]
Apple needs to focus more on business corporations.

Where I work our only choices are iPhone 7’s or Samsung Galaxy S8’s. Looking around at meetings, I would say the majority of people choose iPhones.
 
What Android phones is your organization moving to?

Also, welcome to the forum. We do get a lot of odd trolling from time to time so a very barebones anti-iOS/pro
-Android post is usually going to get the kind of criticism you’re responding to. It helps if you qualify your comments with additional information to support your statement so that we can better understand your point of view. Which you just did, so thank you.

We started with the iPhone 5, then 6 and now 7. We are on a two year replacement cycle with AT&T. They cost was zero for the devices since they were usually a version or two behind. Unfortunately, while Apple was intentionally manipulating performance many of those devices were still in use by our organization. The majority of the complaints were performance related. People were dropping them in the toilet just to get an upgrade. Their performance degraded significantly near the end of the cycle and now we know why at least. We are now testing and have approved the Samsung 8. I feel liberated. Its like being re-born. I was blind and now I can see. Not a troll, just stated my opinion. Many law enforcement organizations are converting to Android to support e-ticketing software as well as Axon Body Worn Camera integration, specifically as the Panasonic N1. In fact, I will suspect NYPD will make the transition in the coming years. Apple supports these platforms, but not nearly as well.
cleardot.gif
 
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We started with the iPhone 5, then 6 and now 7. We are on a two year replacement cycle with AT&T. They cost was zero for the devices since they were usually a version or two behind. Unfortunately, while Apple was intentionally manipulating performance many of those devices were still in use by our organization. The majority of the complaints were performance related. People were dropping them in the toilet just to get an upgrade. Their performance degraded significantly near the end of the cycle and now we know why at least. We are now testing and have approved the Samsung 8. I feel liberated. Its like being re-born. I was blind and now I can see. Not a troll, just stated my opinion. Many law enforcement organizations are converting to Android to support e-ticketing software as well as Axon Body Worn Camera integration, specifically as the Panasonic N1. In fact, I will suspect NYPD will make the transition in the coming years. Apple supports these platforms, but not nearly as well.
cleardot.gif
Ah, Samsung. Fascinating. I have the S8+. So does my husband. I have minimal loaded software and he has a lot loaded on. We’ve both battled recurring intermittent lag on our devices, and I’ve read comments of other people enduring the same, so I did not think it would be a great choice for law enforcement...but then I am gradually discovering that my new IPhone 8 Plus is not chugging along so smoothly on iOS 11 so that levels the playing field a bit more for me, personally. I wonder how the administrators would handle policy regarding the secure folder. Does Samsung provide better service and support to its business customers than Apple?
 
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