O2 Cellular Data Network down in S Wales

Discussion in 'iPhone' started by John T, Dec 20, 2009.

  1. John T macrumors 68020

    John T

    Joined:
    Mar 18, 2006
    Location:
    UK.
    #1
    Oh dear - I do hope this is not an indication of what to expect over the Christmas holidays! :mad:
     
  2. jonnyb macrumors 65816

    Joined:
    Jan 21, 2005
    Location:
    London, UK
    #2
    'Can't activate cellular data network' in North London either
     
  3. rhyslewis13 macrumors newbie

    Joined:
    Oct 29, 2009
  4. NewGenAdam macrumors 6502

    Joined:
    Jun 29, 2008
    #4
    I've had that all day here in Oxford too. Hope you're on it, O2! "PDP authentication failure"
     
  5. tubechallenger macrumors newbie

    Joined:
    Oct 5, 2007
    Location:
    Bournemouth
    #5
    It's only down for the idata.o2.co.uk login by the looks of it, as I could connect to the internet through tethering through the iPhone fine - but not on the iPhone.
     
  6. Eraserhead macrumors G4

    Eraserhead

    Joined:
    Nov 3, 2005
    Location:
    UK
    #6
    I've had no problems in Oxford with my phone - though it isn't 3G or an iPhone.
     
  7. C8XY macrumors 6502

    Joined:
    May 11, 2008
    #7
    Yes you should change the Cellular Data APN to mobile.o2.co.uk

    Go to Settings... General... Network... Cellular Data Network
     
  8. anim8or macrumors 65816

    anim8or

    Joined:
    Aug 16, 2006
    Location:
    Scotland, UK
    #8
    Same up here in scotland....

    Checked O2 forums and it seems that its the idata.o2.co.uk logins that are down right now....

    I changed my settings to mobile.o2.co.uk and its working for me now....
     
  9. Justin122 macrumors 6502

    Joined:
    Sep 14, 2008
  10. sdm1985 macrumors 6502

    Joined:
    Jul 1, 2008
    #10
    You never know they may be upgrading the service ha ha ha...as if.

    Is there any implication on the iphone, if the settings are changed to mobile.o2.co.uk?

    Thanks
     
  11. iphonemunkey macrumors member

    Joined:
    Oct 1, 2008
    #11
    thanks

    wasnt working all afternoon in bracknell.
     
  12. Gondry macrumors member

    Joined:
    Oct 12, 2007
    Location:
    London
    #12
    wasn't working in Belgium either today :mad: now back in england and it's still not working
     
  13. cjmillsnun macrumors 68020

    Joined:
    Aug 28, 2009
    #13
    Can't wait till July when I dump O2 for Orange or Vodafone. Both have much better networks.
     
  14. i person macrumors newbie

    Joined:
    Jun 21, 2009
    Location:
    UK
    #14
    Not working for me up here in Scotland :(

    Mines on "pay as you go" as well
    Everyones on heres problems seem to with contracts
     
  15. cjwosbon macrumors member

    Joined:
    Feb 11, 2008
    #15
    Still down on the South Coast......any ideas how to fix this?
     
  16. The Phazer macrumors 68030

    Joined:
    Oct 31, 2007
    Location:
    London, UK
    #16
    Didn't have any issues yesterday, but down in London entirely today.

    Phazer
     
  17. sdm1985 macrumors 6502

    Joined:
    Jul 1, 2008
    #17
    I could not connect today (10:20) and I changed my settings from idata to mobile.o2.co.uk and it now works.

    Will this have any implication on my allowances? I used this setting when I was on a non iPhone tariff.
     
  18. Kebabselector macrumors 68030

    Kebabselector

    Joined:
    May 25, 2007
    Location:
    Birmingham, UK
    #18
    I can't get the internet in Birmingham either. I'm a bit dubious about changing the internet settings to the PAYG.

    I heard 02 will charge you for the data if you change it.
     
  19. jimmy83 macrumors 65816

    Joined:
    Aug 21, 2008
    Location:
    Portsmouth, UK
    #19
    Same here, in Portsmouth.

    Any idea when it's going to be sorted?
     
  20. daneoni macrumors G4

    daneoni

    Joined:
    Mar 24, 2006
  21. shotts56 macrumors 6502

    Joined:
    Sep 23, 2008
    Location:
    Scotland
    #21
    Ditto. Was down in Glasgow all day yesterday, now down in Edinburgh all day today. There are too many people affected for this not to be a major problem,
     
  22. jimmy83 macrumors 65816

    Joined:
    Aug 21, 2008
    Location:
    Portsmouth, UK
    #22
    Had to change the APN to mobile.o2.co.uk what ever that is. Will that screw anything up?
     
  23. Skengman macrumors member

    Skengman

    Joined:
    Nov 29, 2008
    Location:
    Essex/London
    #23
    Down all day yesterday in Essex. Today in East London it works, but I constantly get pop ups saying 'Could not activate cellular data network', even when sending texts/doing nothing requiring interwebs.
     
  24. NightFox macrumors 68000

    NightFox

    Joined:
    May 10, 2005
    Location:
    Shropshire, UK
    #24
    Also been down on Shropshire/Cheshire/N. Wales border since yesterday evening.

    Word is this is the same IP address allocation problem that caused similar issues back in summer. Not good.

    The o2 forums seems to suggest that this is what some people are being told to do by o2, but only for 24hrs (this might just be because they hope things will be fixed by then), though some also add that o2 have told them they may be charged for data via this APN, though if they contact o2 these charges will be cancelled.
     
  25. VietXu macrumors newbie

    Joined:
    Dec 21, 2009
    #25
    Right here's the deal - just called o2 now.

    I asked the operator if io2 would charge me for changing over the VPN to mobile.o2.co.uk. She spoke to her manager who advised not to change the VPN over as it will charge me.

    Earlier on this morning, o2 operators were telling people to change the VPN over and they would be refunded for short term effects. This is now not the case and she has warned that any VPN change usage from a few hours ago will not be refunded. She also told me that they were advising against the change to mobile.o2.co.uk because the change over and rush of demand was actually making the situation worsen and the problem longer to fix.

    Don't know what anyone makes of that but her manager was strict on the fact that there would be no refunds as the problem should be fixed this afternoon, in a few hours time.

    Just to let you all know!
     

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