o2 Included Allowances Increased!

Discussion in 'iPhone' started by holtender, Oct 16, 2008.

  1. holtender macrumors newbie

    Joined:
    Jun 6, 2006
    #1
    Hello,
    I am currently on o2's £30 iPhone plan and have just noticed that I have received more minutes and text messages in my allowance this month that the previous 2 months.
    Last month I received the tariff 75 minutes and 125 texts but this month I have at my disposal - 145 minutes (93% Increase) and 175 texts (40% Increase)!! Nice!!

    Has anyone else had this happen? Is it a change in the tariff or just another o2 mistake?

    Send a blank text to 21202 to find out remaining balance of minutes/texts (o2 service free within UK)

    Thanks in advance,
    Thomas
     
  2. r88my macrumors regular

    Joined:
    Oct 28, 2007
    Location:
    Manchester UK
  3. Peruvian macrumors regular

    Peruvian

    Joined:
    Jun 10, 2006
    Location:
    U.K.
    #3
    21202 doesnt work for me.. It says this service is unavailable on your account. please contact O2 customer service.....
     
  4. bigscotal macrumors 6502

    bigscotal

    Joined:
    Jun 26, 2008
    Location:
    UK
    #4
    I'm on the same £30 p/m tariff, and my inclusive minutes and texts have remained as they were.

    Also, checking the tariff's on the O2 site for the iPhone, these haven't changed either.

    As far as I am aware, your allowance shouldn't roll over, so it looks like there has been a mistake somewhere along the line.

    :)
     
  5. holtender thread starter macrumors newbie

    Joined:
    Jun 6, 2006
    #5
    Well, as fair as I knew the iPhone tariff does not roll over minutes and texts and as this did not happen the first 2 months I imagine that that is still the case.

    21202 works for me and my other contract o2 phone.
    Weird...
     
  6. PowerFullMac macrumors 601

    PowerFullMac

    Joined:
    Oct 16, 2006
    #6
    O2 do a lot of stuff like that.

    I remember I kept getting 500 free texts for topping up £10 instead of the 300 I was meant to get when I was using my 6230. :D
     
  7. cdownton macrumors member

    Joined:
    Jan 18, 2008
    #7
    I'm on £35/month tariff and something similar has happened to me. I presumed that the minutes have been rolling over.
    It says I've got 986 minutes and 746 messages available this month. What am I going to do with those!!
     
  8. lukeholl macrumors member

    lukeholl

    Joined:
    Feb 27, 2007
    Location:
    UK
    #8
    I'm on the £45 tariff and had that last month. Got 1000 texts instead of the usual 500, plus 69 treat ones instead of 40...
    Just had my bill for last month. Was expecting to see a massive amount of charges from the extra texts, but thankfully there wasn't anything. However I just have the usual amount allowance again this month. Weird :D
     
  9. Loopy65 macrumors 6502a

    Loopy65

    Joined:
    Jun 6, 2008
    Location:
    Wales, UK
    #9
    yup same here .. I'm on the £30 a month tariff also and noticed a LOT more minutes than usual. I'm sure when I read the T & C from O2 it said that iPhone contracts do not roll over but it looks as tho they have and they didn't up until now (I've had it since July 11th)

    more minutes and texts can only be good :)

    Loopy
     
  10. PowerFullMac macrumors 601

    PowerFullMac

    Joined:
    Oct 16, 2006
    #10
    Can I please ask why you chose the £30 a month tariff over the £35 one?
     
  11. Loopy65 macrumors 6502a

    Loopy65

    Joined:
    Jun 6, 2008
    Location:
    Wales, UK
    #11
    sure no problem ..

    the reason I went for the £30 a month tariff was because I hardly use the phone to actually make calls/texts .. the main pull of the iPhone for me was the iPod/internet/email device :)

    If I'd been 'sensible' (lol) I'd have waited for the Pay & Go option but I'd been waiting ages for the 3G version!! ..

    I was all ready to go up to the £35 a month tariff if I'd needed but it's been more than enough and saves me £5 a month ..

    Loopy
     
  12. dalvin200 macrumors 68040

    Joined:
    Mar 24, 2006
    Location:
    Nottingham, UK
    #12
    im on the £35pm tariff...

    i think it was either a promo or a glitch in their system.. as i was also getting " you have 700 odd minutes and 900 odd texts left" message from 2102 and also on the o2 website..

    but now i'm onto my next billing cycle (started 2 days ago) it seems to have gone back to 600 mins/500 texts..

    bizarre
     
  13. PowerFullMac macrumors 601

    PowerFullMac

    Joined:
    Oct 16, 2006
    #13
    Well the £5 every month adds up I suppose!

    I might get a iPhone on Pay & Go, still thinking wheather its worth it, though, the £350 is a lot for a phone!
     
  14. OllyW Moderator

    OllyW

    Staff Member

    Joined:
    Oct 11, 2005
    Location:
    The Black Country, England
    #14
    I'm on the £30 a month contract and just the usual 75 minutes & 125 texts for me.

    I'm not too disappointed though. Even if I had the extra minutes and texts I doubt they would get used. :)
     
  15. JoeDRC macrumors 6502

    Joined:
    Jul 11, 2008
    Location:
    UK
    #15
    £35 Tariff is ideal for me, in relation to the £30 Tariff, I've already gone over minutes wise and I was only billed 2 days ago! :/

    Its better value I think.
     
  16. OllyW Moderator

    OllyW

    Staff Member

    Joined:
    Oct 11, 2005
    Location:
    The Black Country, England
    #16
    It is much better value if you use the minutes & texts. It's a waste of £5 if you don't.

    If I do start using more than my allowance I can easily upgrade to the £35 contract but you have to wait until 9 months into the contract before you are allowed to downgrade. The only extra charges I've had so far is from when I was in France on holiday, so at the moment it is the better value contract for me.
     
  17. .adam macrumors regular

    Joined:
    Nov 20, 2007
    #17
    I'm on the £45 a month contract as I only wanted to pay £59 for my 16Gb, not £160. I'll downgrade to the £35 after nine months and overall I'll end up saving myself £10.

    Just got to remember to downgrade....
     
  18. Marky_Mark macrumors 6502a

    Marky_Mark

    Joined:
    Sep 30, 2005
    Location:
    UK
    #18
    I'm on £35 pm and I've got 957 mins and 918 txts left, even though I should be 600+500 respectively. Just as well really because I've spent over 75 mins on the phone today to my mother, fixing her Yahoo mail problems. They really are pants over there. Her pop mail sync stopped working because of a corrupt message :rolleyes:
     
  19. thomas419924 macrumors newbie

    Joined:
    Sep 13, 2008
    Location:
    glasgow
    #19
    its not for nothing

    the reason 02 gave us all extra im on the £45 tariff its because they have been making changes to their billing system and everything was running a week late or there abouts its purely a pr excercise to keep customers happy
     

Share This Page